We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good stopover at Heathrow”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
London Heathrow Marriott Hotel
Ranked #6 of 13 Hotels in Hayes
GreenLeadersPlatinum level
North Palm Beach, Florida
Level 6 Contributor
574 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
“Good stopover at Heathrow”
Reviewed 14 June 2014

It is a up market commercial hotel at the airport. Parking is 15pounds per night. Room was spacious,bathroom was well appointed and beds were very comfortable. Would choose this hotel again. We did not try out the restaurants , Per the menu some items were similarly priced to off premises, i.e. burger 16 pounds. Other entries such as steak 36 pounds not so. There is a Starbucks with sandwiches in the lobby, so you have a choice if you can't afford the restaurants.
Glass of chardonnay 7 pounds. There is a champagne bar in the lobby also.

Room Tip: It's a commercial hotel so all the rooms are probably very similar. Handy to airport. We used it...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BobxxxxCindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farrah A, Guest Relations Manager at London Heathrow Marriott Hotel, responded to this review, 18 June 2014
Thank you kindly for taking the time to review our hotel! We are delighted you enjoyed your stay with us, and we certainly look forward to welcoming you back on your next visit!

Kind regards,

Farrah Azam

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,586 reviews from our community

Traveller rating
    488
    678
    264
    92
    64
See reviews for
356
381
130
550
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (261)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
San Gabriel, California
Level 4 Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 June 2014

A bit of jet noise and less than perfect air conditioning on the sunny side of the hotel. Bed a bit hard. Bathroom okay - shower head wonderful. Lobby area is just a walk through space. Not particularly welcoming or unique.

Highlight was dinner at The Tuscany. We were a bit grumpy about having to spend so much when we looked at the choices in the hotel. So glad we picked this restaurant. Dinner was quite delicious and the service was superior. Staff really seemed intent on having a wonderful meal, and we did. A few extras such an amuse bouche, gift box of chocolates to take with us and many good wishes for a safe trip were uncommon and sincere. Noticed the next table, after a challenging dessert decision not only received what they ordered, but also a taster of the alternative. Like, I said, this is a restaurant that cares. The open kitchen is calm, careful and detailed preparations were interesting to observe. Kudos!

Room Tip: Stay away from the afternoon sunny side of the building.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mimipjs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farrah A, Guest Relations Manager at London Heathrow Marriott Hotel, responded to this review, 14 June 2014
Thank you so much for providing such a complimentary review of our Tuscany restaurant!

I have ensured their team have received your wonderful comments, which were a delight to read - we consistently strive to provide a brilliant and specialised service to all diners, and I am glad your experience stood out to you among your travels.

I do hope we can welcome you back to our hotel in the near future!

Kind regards,

Farrah Azam

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Henderson, Nevada
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 June 2014

Very nice place to stay. The food was good and the staff was friendly. The room was in good shape and the bathroom was very clean. We stopped by the bar that evening and had nice service and enjoyed the sports theme. The breakfast is the morning was tremendous. We really liked it.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DAR1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meredith B, General Manager at London Heathrow Marriott Hotel, responded to this review, 13 June 2014
Sir

You stayed at and reviewed the wrong hotel! You've posted this review to the wrong hotel.

Please remove and connect to the right one.

Kind regards


Meredith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Segundo, California
Level 6 Contributor
243 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 12 June 2014

My stay was fine after a got a room without a lumpy bed. I have stayed here a number of times while transiting through Heathrow. I must say, it is time for an update of the place - things are a bit worn. I still love the location and the morning breakfast is very good. The staff is good and attentive and I would have given it a 3.5 stars. The internet in the lobby (free) was good. I took the hotel hoppa as I had a lot of luggage but you can also take the city busses for free to the hotel. There is also a good pub behind the hotel...about a 10 minute walk. I would stay again but for the price, I really think an update is in order.

Room Tip: All rooms are good - there is good insulation from the airport noise.
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nancyesca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farrah A, Guest Relations Manager at London Heathrow Marriott Hotel, responded to this review, 13 June 2014
Thank you for reviewing your stays with us - we certanly value you as a regular guest of ours, and we will ensure your feedback is discussed among our management team.

It is brilliant to hear you fully enjoy other aspects of our hotel, such as our large choice of buffet breakfast items, complimentary internet in all of our public areas, and prime location in Heathrow.

We look forward to hosting your next visit to our hotel.

Kind regards,

Farrah Azam

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, Arizona
Level 5 Contributor
50 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 June 2014

This hotel is what you would expect of a Marriott at a large international airport location. It's convenient, clean, large, modern, and has all the amenities. Rooms were large and quiet with comfortable king size bed and large modern bathroom. Price reasonable for quality of room and proximity to airport. Food was marginal at best and extremely overpriced. But what's your alternative other than not eating. Access to regularly scheduled hotel shuttle bus made trip to terminals relatively painless and inexpensive. Staff courteous and accommodating.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jondr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farrah A, Guest Relations Manager at London Heathrow Marriott Hotel, responded to this review, 11 June 2014
Thank you for taking the time to review your stay with us here at the London Heathrow Marriott; it is wonderful to hear we provided a convenient nights stay before your departure from London.

I am delighted to hear you found our staff courteous and accommodating, and enjoyed your night in our large guest bedrooms.

We look forward to welcoming you back to stay with us in the future!

Kind regards,

Farrah Azam

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 June 2014

We turned up and at first we a little apprehensive to say the least!

Just came from a day at legoland and was wearing my flip-flops and t-shirt, my wife and kids a bit of mess and tired out. The lobby was full of pilots, rather posh looking business men and smartly dressed people. We were in awe at the place to be honest, the marble floors and the cleanliness of it all, me and the wife looked at each other and took a collective gulp and moved to the check in desk.

We had a lot of presents with us as it was our sons 6th birthday and as I check in my wife got chatting to a lady who works there and mentioned it was our sons birthday, thought nothing of it and went up to the room.

Knock at the door, a very pleasant chap wished my son a happy birthday and gave us some kids soaps etc.... And I thought, nice touch and carried on unpacking. Then after about 30 minutes another knock at the door and another guy, wish my son a happy birthday again and brought a tray of h2o's and some snacks and crisps. I know it's a small thing but it really made us and our kids happy.

Staff were excellent, kind and courteous throughout our short stay. The room was decadent, clean and well laid out. The food was awesome but a little pricey for us normal folk from Norfolk, but you can forgive that for the overall experience, and it's nice to rest yourself and family once in a while!

Would definitely go back and look forward to it.

Spot on Marriot, thanks a lot.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stuart k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farrah A, Guest Relations Manager at London Heathrow Marriott Hotel, responded to this review, 10 June 2014
Thank you so much for your lovely review of our hotel!

It is wonderful to hear you enjoyed your stay with us after, I'm sure, an eventful day at Legoland! Many families do find our hotel a convenient location in relation to this popular theme park.

I am also delighted our hosts were able to make your son's birthday a brilliant experience here with us!

We certainly look forward to welcoming you back to stay with us next time.

Kind regards,

Farrah Azam

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Erie, Colorado
Level 6 Contributor
146 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 8 June 2014

This is my 3rd night at this same hotel in 9 days. I have been on business in UK and Italy and am heading home in 3 short hours. I so enjoyed Italy but coming back to the UK it was nice to have all the comforts of the Marriot. There are many American's staying here. And it is easy access to the Tube via Hatton Cross station into London for sightseeing. I am Platinum member of Marriot but this was my first international location. One benefit for me being platinum is the free internet and the access to the executive lounge. Happily the coffee machine was broke in the lounge so the Starbucks location in the lobby is offering free Latte's, Cappacino's and Americanos. Coming from 4 days in Italy this the perk I needed. Nothing compares to Italian espressos or cappacino's but given I am close to LHR and get free SBUX. I am winning! Definitely will be back! Thanks Marriott for consistently great service and accommodations.

Room Tip: You can pick up the Hoppa bus to airport in front of hotel. To get to the Tube you need to go out to...
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank momof2wildchilds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farrah A, Guest Relations Manager at London Heathrow Marriott Hotel, responded to this review, 10 June 2014
Thank you for taking time to review your stay with us!

Indeed, we are a convenient location in relation to underground stops and travel in and out of the city, as reiterated by many of our guests. I am also glad our Starbucks counter was able to provide such welcome refreshments for you.

I do hope we can welcome you back to stay with us again when your travels bring you back to the Heathrow area.

Kind regards,

Farrah Azam

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Hayes
0.3 mi away
Renaissance London Heathrow Hotel
0.1 mi away
Sheraton Skyline Hotel London Heathrow
0.1 mi away
Radisson Blu Edwardian Heathrow Hotel
Show Prices
Show Prices
Show Prices
1.3 mi away
Hyatt Place London Heathrow Airport
2.4 mi away
Sofitel London Heathrow
1.5 mi away
Hilton London Heathrow Airport
Show Prices
Show Prices
Show Prices

Been to London Heathrow Marriott Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about London Heathrow Marriott Hotel

Property: London Heathrow Marriott Hotel
Address: Bath Road | Heathrow Airport, Hayes UB3 5AN, England (Formerly London Heathrow Marriott)
Region: United Kingdom > England > Greater London > Hayes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Hayes
#2 Business Hotel in Hayes
#4 Romantic Hotel in Hayes
#4 Luxury Hotel in Hayes
#5 Family Hotel in Hayes
Price Range (Based on Average Rates): ££
Hotel Class:4 star — London Heathrow Marriott Hotel 4*
Number of rooms: 393
Official Description (provided by the hotel):
Located less than a mile from the airport, the London Heathrow Marriott Hotel offers a relaxing retreat for both business and leisure travelers. Unwind in our beautifully furnished guest rooms or plan your next meeting in any of our versatile event spaces. Our convenient location places us just minutes from the heart of the city and some of London's most famous attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, Hotels.com, Ebookers, Superbreak UK, Priceline, 5viajes2012 S.L., HotelQuickly, getaroom.com, Evoline ltd and Cancelon so you can book your London Heathrow Marriott Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott London Heathrow Hotel Hayes
London Heathrow Marriott Hotel Hayes, Greater London
Marriott Hotel London Heathrow
Marriott Hayes
Hayes Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing