The room was quiet and clean - shockingly quiet, I must stress - being literally across the road from Heathrow I was worried about being subjected to constant rumblings from the air traffic, but whoever sound-proofed this building certainly knew what they were doing.
That being said, the bed was obviously designed for durability at the expense of comfort. I might as well have slept on the floor for how hard it was. I generally sleep on my stomach, but was literally unable to do so, as the bed was so hard my ribs ached after laying in my usual position for ten minutes.
Additionally, it would be nice at check-in if these large hotels would hire front desk staff who actually could speak English. I don't think it's racist or chauvanist to expect to be able to converse with the person giving me my room, especially when said person refused to accept my AAA discount, despite my having provided her with a AAA card and print-out of the online booking form in which it notes that I have entered a valid AAA membership number. Perhaps if the person behind the desk spoke English and we weren't forced to communicate by nods and hand gestures, I would have gotten the 5 pound discount promised me on Holiday Inn's website.
That being said, after this episode I was a little miffed at the thought of eating dinner at this hotel, but in the absence of any other choice (the entire street is nothing but hotels), I sucked it up and ordered a 12 pound pizza. It was actually delicious, and the hotel restaurant has a good beer selection as well, so if you don't mind paying 5 pounds more than you're quoted on the website, and like sleeping on hard beds (I don't mean firm, I mean rock solid), this isn't a bad choice.
- Official Description (provided by the hotel):
- The Holiday Inn London Heathrow Ariel is located conveniently just minutes away from London Heathrow Airport. We are a short ride on the Heathrow Express from Central London. Being the first Airport Hotel at Heathrow we know what it takes to make it feel 'home from home'. We offer our guest's designed blackout rooms with double glazed windows to help with a good nights sleep and a fresh start before your meeting or a long flight. The Holiday Inn London Heathrow Ariel offers Airport Parking at very competitive rates. Either flying for business or leisure, you can benefit from our Park and Fly package All the bedrooms and the public area have Air Conditioning and standard Speed Internet Access. The Holiday Inn London Heathrow Ariel offers a fully equipped, purpose built conference centre for your meeting and training needs. The Airport Shuttle operated by BAA & National Express, Hotel Hoppa H6 runs to & from the hotel and Heathrow Airport terminals 2 & 3 and Hotel Hoppa H56 runs to & from the hotel and Heathrow Airport terminals 4 & 5 every 15 minutes everyday. Adult price is 4.50 per person one way. From Terminal 4, take the Heathrow Express (Free) to T2 & 3 and then take the Airport Shuttle as above. Secondly there is also FREE London Bus' available from just opposite the hotel to take you to terminals. (285,111,105,140) these four bus' will take you to Terminals 2 & 3. The (423) Bus will take you to terminal 5 and the (555 or 556) will take you to Terminal 4 for FREE. You can also get the (285) to Hatton Cross for FREE this is also a London Underground Station. All these FREE bus' also are FREE for coming back from Terminals. Thirdly we have Taxi's on call to take you to all Terminals, 2 & 3 is £10 and 4 & 5 £16 for a standard Taxi. Kids Stay & Eat Free* *Terms and Conditions apply. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn London - Heathrow Ariel Hotel Hayes
- Holiday Inn Hayes
- Hayes Holiday Inn
- Holiday Inn London - Heathrow Ariel Hayes, Greater London