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Sheraton Skyline Hotel London Heathrow
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Reviews (2,859)
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930
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118
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1,480 - 1,485 of 2,859 reviews
Reviewed 2 December 2013

I imagine the heavy use of US citizens may be just 1 reason why this hotel is a cut above the others along this road. Our room was very good, clean and comfortable.
In the centre of the hotel you can eat al fresco by the unexpected pool!
If I stop over at Heathrow, this will be my "goto" hotel, without question.

  • Stayed: October 2013, travelled as a couple
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Thank WeirdFish63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkylineManagement, Manager at Sheraton Skyline Hotel London Heathrow, responded to this reviewResponded 6 December 2013

Dear sprig63

Thank you for your wonderful review and we truly look forward to welcoming you back when you are next in the area.

Regards
Hani Salih
Rooms Division Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2013

The Sheraton skyline is a lovely looking hotel and the staff were welcoming and friendly. Our booking had been confused with someone else's name in the system which delayed our check in time. We had to put down £50 credit card liability fee which only on check out we were told it would take 5 days to clear which is just awesome when that's the length of our ongoing holiday!! The room was pleasant and spacious but the pillows were flat and uncomfortable and the walls were ridiculous thin you could hear everything your neighbouring guest was doing. The airport noise was very loud in the room too so overall dont expect a decent nights sleep here before a flight. We did make good use of the free gym service which was great.

  • Stayed: November 2013, travelled as a couple
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1  Thank Charlotte S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkylineManagement, Manager at Sheraton Skyline Hotel London Heathrow, responded to this reviewResponded 6 December 2013

Dear Charlotte S

Thank you for taking the time to post your review.
We apologise for some disappointment within your experience and I would encourage you to contact me directly with your reservation details so we can investigate your comments further.

Regards
Hani Salih
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2013

Stop here on occasions when flying into Heathrow airport. The rooms are of an adequate size and very clean. The beds are very comfortable and the bathroom has all the facilities required. Receptionists are very polite and friendly and the bars sell a good selection of beers also with a friendly smile. Breakfast is served by the pool which has an nice atmosphere. The choice for breakfast is varied and of good quality. The only small downside is the cost of the taxi to terminal 5 which is £18.00 . Other hotels in the area the fare is cheaper. I would definitely recommend this hotel as it is one of the best in the area.

  • Stayed: November 2013, travelled on business
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Thank Smoggy-boy1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkylineManagement, Manager at Sheraton Skyline Hotel London Heathrow, responded to this reviewResponded 6 December 2013

Dear Smoggy-boy1964

We are delighted that you enjoyed your stay and we look froward to welcoming you back soon.

Regards
Hani Salih
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2013 via mobile

After runnimg around England, we stayed here my wife and two kids just before our Delta flight back to Panama. The room was nice and confortable. Two nice big beds. A Starbuck and a nice sport bar at the lobby and a very nice undercover pool area with a bar..It was only 20 minutes away from the airport and the fron desk took care of the taxi transportation early morning. Very pleasant experience. There free wifi in the loby but not in the room. The wifi in the room is a little expensive. More people will used if what cheaper,

Stayed: October 2013, travelled with family
1  Thank ElPiky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkylineManagement, Manager at Sheraton Skyline Hotel London Heathrow, responded to this reviewResponded 6 December 2013

Dear ElPiky

Thank you for taking the time to post your review and providing us with great feedback.

We look forward to welcoming you back in the near future.

Regards
Hani Salih
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2013

It has been some time since we last stayed at this hotel but decided to book one night before a flight to Miami and we have to say that standards do not change ---- a typical Starwood high standard experience. First impressions always count and the Front Office Staff were excellent --and the porter service was first class with suitcases transported to our room within 10 minutes of checking in. We enjoyed an evening meal in the Sports Bar & Grill which is one of our favourite bars and the menu/food in our opinion is excellent. We stayed in a Classic Room on the 2nd floor very quiet and suited our needs. Free internet stations is a real plus. Overall highly recommened and we trust that the management will pass on our thanks to all staff for a job well done.

Room Tip: Away from lifts is quiet.
  • Stayed: November 2013, travelled as a couple
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1  Thank BLUEWONDER1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkylineManagement, Manager at Sheraton Skyline Hotel London Heathrow, responded to this reviewResponded 25 November 2013

Dear Bluewonder1

It is truly a pleasure to read such comments from a repeat guest.
We can assure you that all will read your comment with great delight and we hope to welcome you back in the near future.

Regards
Hani Salih
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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