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“Excellent choice for Heathrow”

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Sheraton Skyline Hotel London Heathrow
Ranked #4 of 14 Hotels in Hayes
Reviewed 20 July 2014

I've had good experiences with Sheraton, and this hotel was no exception. In fact it's now one of my favorites. Definitely the best Heathrow hotel I've stayed at for less than 100 pounds. Every aspect of the service was excellent. Quickest service I can remember anywhere.

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSkyline, Front Office Manager at Sheraton Skyline Hotel London Heathrow, responded to this reviewResponded 23 July 2014

Dear James R

Thank you for taking the time to provide us with your feedback on your stay. I am very happy to hear you had such a positive experience with us and that we are now one of your favorites! We look foward to continued business with you.

Warm Regards
Alison Gubbins
Front Office Manager

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Reviews (2,732)
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1,177 - 1,183 of 2,732 reviews

Reviewed 19 July 2014

Recommended by associates, recently stayed at the Skyline Heathrow. Good base not too far from anything you desire. Staff very professional and courteous. Highly recommend it.
Only five minutes to Heathrow, and fifteen to downtown.

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Kenneth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSkyline, Front Office Manager at Sheraton Skyline Hotel London Heathrow, responded to this reviewResponded 23 July 2014

Dear Kenneth W.

I am glad to hear that your associates are recommending us! And very glad to hear we met your expectations. Thank you for such lovely comments and we look forward to welcoming you back in the future.

Warm Regards
Alison Gubbins
Front Office Manager

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Reviewed 18 July 2014 via mobile

Staff were so nice to us after we were feeling low after missing our flight. They gave us a present to commiserate! Very nice touch. Well located for the airport. Twelve pounds in black cab. BA also rebooked us without charge. All helps in a tough old world

Stayed: July 2014, travelled as a couple
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSkyline, Front Office Manager at Sheraton Skyline Hotel London Heathrow, responded to this reviewResponded 23 July 2014

Dear James M

We are sorry again about the circumstances that lead to you staying with us but glad we were able to do a little something to improve your night. We do hope you enjoyed your trip away.

We hope to welcome you back in the near future.

Warm Regards
Alison Gubbins
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2014

After 16 days in Europe we decided to spend a final night near Heathrow so we could catch our flight home with no commute worries. It was a perfectly delightful stay. Great room... friendly guest relations... easy trip to Terminal 3. I highly recommend staying here.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank ForrySmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSkyline, Front Office Manager at Sheraton Skyline Hotel London Heathrow, responded to this reviewResponded 23 July 2014

Dear ForrySmith

I am happy you had a relaxing and easy stay with us before your trip home. Thank you for sharing your comments!

Hopefully we will see again on your next visit to the UK.

Warm Regards
Alison

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Reviewed 17 July 2014

Had a lovely one night stay after a flight into Heathrow before a long drive home. Slept amazingly well and the bed was probably the best I have ever stayed in! Brilliant service from the staff as well and all were professional, friendly and helpful. Stayed on the second floor overlooking the room with a Juliette balcony and the view was beautiful - Absolutely stunning view and gave the room a lovely tranquil feel. The room and hotel in general was spotlessly clean and the toiletries were certainly not the usual cheap rubbish. Plenty of parking available for guests, which seemed to come at a hefty price if this was not pre-booked (fortunately for us, ours was purchased in advanced). No airport noise was heard whatsoever, which is surprising due to its location; however, this peace was very much appreciated!

Only a couple of niggles... Firstly, the hotel was quite noisy with either housekeeping or guests clattering around outside the room from 8am (apologies if this was noise from guests as I am aware the hotel itself has no control over this). The television channels are in no order whatsoever and my partner had managed to inadvertently charge an extra TV service to our room; however, this was very kindly removed by the staff as the other half discovered his error immediately. Slightly disappointed by pool opening times too as a morning swim would have been lovely. Finally prices... We had just came from the Radisson Blu in Edinburgh so were used to slightly higher than usual prices in such decent hotels, but how on earth anywhere can justify £2.20 on a mars bar is beyond me! It is a shame the food wasn't more reasonable as we would have loved to have tried some of the food from the room service menu - Resorted to a takeaway instead as could not comprehend spending so much on a meal.

Overall, would not hesitate in booking this hotel again and had a very pleasant stay - Would definitely recommend.

Room Tip: The room we had overlooking the pool area was beautiful.
  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Smith186394
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSkyline, Front Office Manager at Sheraton Skyline Hotel London Heathrow, responded to this reviewResponded 23 July 2014

Dear Smith186394

Thank you for your stay at the Sheraton Skyline and thank you for taking the time to write such a lovely review. I am very glad you had such an enjoyable stay. I do apologize for the challenge and will pass your comments onto the appropriate departments.

Thank you once again and we hope to be able to welcome you back in the future.

Warm Regards
Alison

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Reviewed 16 July 2014 via mobile

Working in London is bad when you arrive it's at the hotel it changes everything the staff are very polite do anything they can for you. Food Is very good rooms are the best. Really enjoyed 8 weeks staying with all the staff a big well done to you all

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Chatwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSkyline, Front Office Manager at Sheraton Skyline Hotel London Heathrow, responded to this reviewResponded 23 July 2014

Dear Chatwood;

Thank you for such lovely feedback! I am very glad that you enjoyed your lengthy stay with us and happy we were able to ensure you were comfortable for your time with us.

Hopefully we will see you back again soon.

Warm Regards
Alison

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Reviewed 15 July 2014

We stayed here for one night before we flew to Germany early the next morning. It was great. The gorgeous pool was a nice start to our long weekend break. It was my partners birthday so we were upgraded and the room was perfect. Quiet A/C and huge beds with lovely pillows. We had a cocktail poolside after a dip which was gorgeous. Went to dinner at the American Diner on-site although it was a difficult choice as the Indian restaurant also looked fabulous. The fillet steak was superb as was my partners ribeye. Both cooked perfectly. Bit perplexed about the Cannes sign on the stage as everything else was fitted out in American style? The meal with Guinness and wine and one starter between us (calamari), the bill was £85, a bit steep but very well cooked and the cost of the hotel room with 4 nights parking was good value at £136. The long stay parking was two mins down the road and the shuttle runs every 10 mins so it was very convenient. I highly recommend it!

Stayed: July 2014, travelled as a couple
1  Thank soomagoo06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSkyline, Front Office Manager at Sheraton Skyline Hotel London Heathrow, responded to this reviewResponded 23 July 2014

Dear Soomagoo06

I am very glad to hear that you had such a nice visit with us. Thank you for taking the time to share your comments on your stay. It sounds like you had a nice relaxing evening and I am glad you enjoyed our Sports Bar.

We hope to welcome you back soon.

Warm Regards
Alison

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Additional Information about Sheraton Skyline Hotel London Heathrow

Address: (A 4 Bath Road | London Heathrow Airport, Hayes UB3 5BP, England
Phone Number:
Region: United Kingdom > England > Greater London > Hayes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Hayes
#3 Luxury Hotel in Hayes
#4 Business Hotel in Hayes
#4 Family Hotel in Hayes
Price Range: £80 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Skyline Hotel London Heathrow 4*
Number of rooms: 350
Official Description (provided by the hotel):
Offering some of the largest and most comfortable rooms in the area, a variety of dining experiences and outstanding meeting facilities, Sheraton Skyline is the ideal choice when staying near Heathrow whether traveling on business or pleasure. Conveniently located beside the airport, it offers easy access to all terminals and benefits from quick connections to Central London, making it the perfect gateway to the heart of the city. ... more   less 
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Also Known As:
Sheraton Skyline Hotel London Heathrow Hayes, Greater London
Sheraton Hayes
Hayes Sheraton

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