Free parking and plenty of it. Unfortunately no mention of the goodnight guarantee, or offer top rebook breakfast or dinner, and no car park permit given. The receptionist was lovely though and changed my room at my request, and remembered to pick up a car park permit after a quick snooze and luckily no ticket and no tow!
As always a lovely stay with exceptional and friendly staff. The room had a few minor issues. The soap dispenser by the sink did not work and seemed unhinged or broken and the body wash by the bath seems to have been watered down so was not as normal with the foam. Apart from that a great value for money stay.
Had breakfast in The Grapes restaurant and it was not good. Undercooked eggs, soggy hash browns, delicious mushrooms though. But by far the worst bit was the trays of help yourself mugs for tea and glasses for juice, they were absolutely filthy! I went through four or five mugs before I found one that was passable. The remnants of previous beverages and even lipstick after having been washed were clearly visible, along with grease. They were so unsanitary the majority had stuck to the tray, so clearly not washed properly or taken out the dishwasher too soon. So check them first.
All in all a good but not great stay, but as always very lovely staff.
- Official Description (provided by the hotel):
- Planes, trains and automobiles... The Premier Inn Hotel Hayes Heathrow is the ideal travel hub. From here, you're well placed to jet off to business and leisure destinations in Greater London - and just about anywhere else in the world. Hop on a train for the bright lights and sights of the city. Cheer on your team at Twickenham Stadium. Or catch the main event at Wembley Arena. Then settle down for a tasty meal in our restaurant and a great night's sleep in your extra-comfy bed. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Hayes Heathrow Hotel Hayes
- Premier Inn London Hayes, Heathrow Hotel Greater London