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Premier Inn London Heathrow Airport (M4/J4) Hotel
Ranked #1 of 12 Hotels in Hayes
Certificate of Excellence
Stroud
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Top stay”
5 of 5 bubbles Reviewed 1 December 2013

Fantastic service at this Premier Inn thanks everyone - we would recommend this PI a great place to stay, especially when you are off to Rome:-) as always friendly, spotlessly clean and would strongly recoomend to stay here - Nabil was a lovely guy and VERY helpful and totally focused on ths customer

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wallerswalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,375 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (141)
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English first
Bristol, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 28 November 2013

Stayed overnight on a business trip and have to commend the hotel on its service and the friendliness and helpfulness of its staff. The room was comfortable and the food available in the bar was above average.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
112 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 27 November 2013

We had a very early flight to Milan and decided to book this hotel for an overnight. It cost £39.00 for the night, plus £2.00 transaction fee. The room was quite attractive and comfortable and dinner in the restaurant was good. We were leaving before breakfast was served the next day. The staff were all very helpful and friendly and for what we paid, the whole deal was very good value indeed. Some other reviewers were complaining about 30 minutes free wifi being insufficient. Well, go to the Sofitel at Terminal 5 and they'll include all you want, but you'll pay £200+ per night! Get real; what do you expect for £39.00? You couldn't do better than this hotel. Don't forget to get the Hoppa bus. At £4.50 it's a lot cheaper than a taxi from Terminal 5 (£25.00)

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Gavthetrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wroughton, United Kingdom
1 review
4 of 5 bubbles Reviewed 26 November 2013

not so bad. did not like dinner but breakfast was good. Staff seemed not to know about the meal deal I had bought online. But it worked in the end. it was convenient as it is near Stockley park. Very good bed and shower. Thermostat in the room did not work. it was too warm


  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosemari Golled... G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York
1 review
1 of 5 bubbles Reviewed 26 November 2013

Doors slamming all night long. When I mentioned this to staff I was told "it's an airport hotel what do you expect" really rude response.
Close to the airport and really easy to get into central london


  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cally T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn London Heathrow Airport (M4/J4) Hotel, responded to this review, 27 November 2013
hank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Québec
Level Contributor
67 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 26 November 2013

Stopped at this hotel during a business trip of 3 days duration. I needed somewhere that was on the Heathrow bus (Hoppa) circuit and also close to
terminal 3. Booking was really easy on the Hotel website and I had no problems of any kind with book in or during my stay. Food was excellent and service better than I expected it to be. Definitely stay here again.

  • Stayed November 2013, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stanley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shrewsbury, United Kingdom
1 review
4 of 5 bubbles Reviewed 25 November 2013

This hotel is competitive, clean and functional. Just a short drive, bus or taxi to terminal 5. Parking deal is worth checking out. Staff very pleasant and the dinner was nothing special but was good value

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 14Streets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Heathrow Airport (M4/J4) Hotel

Property: Premier Inn London Heathrow Airport (M4/J4) Hotel
Address: The Chalet Shepiston Lane, Hayes UB3 1RW, England
Region: United Kingdom > England > Greater London > Hayes
Amenities:
Bar / Lounge Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Hayes
#1 Business Hotel in Hayes
#1 Romantic Hotel in Hayes
#1 Family Hotel in Hayes
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Heathrow Airport (M4/J4) Hotel 3*
Number of rooms: 134
Official Description (provided by the hotel):
Make a night of it at this conveniently-located pitstop right beside Heathrow and just off the M4 ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Heathrow Airport (m4/j4) Hotel Hayes
Premier Inn Hayes
Premier Inn London Heathrow Airport (M4/J4) Hotel Hayes, Greater London

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