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“Great Place to stopover near Heathrow”

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Premier Inn London Heathrow Airport (M4/J4) Hotel
Ranked #1 of 15 Hotels in Hayes
Certificate of Excellence
Reviewed 24 March 2014

Got this booking on a special offer making it superb value for money. Very modern, clean and comfortable and within easy reach of Heathrow airport.
Also the staff were very helpful and friendly but remember to book breakfast or dinner as the restaurant becomes busy at peak periods.

  • Stayed: March 2014, travelled with family
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Thank Brenda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,031 - 1,037 of 1,583 reviews

Reviewed 24 March 2014

We stayed at the hotel as an overnight stop for our flight from Heathrow to Goa. We hadf stayed in many Premier Inns across the country, but this was the worst ever. Although the staff were friendly, the beds were so uncomfortable that we couldn't sleep and were awake most of the night and were exhausted for the next day through lack of sleep. This is one hotel I would not recommend to anyone, although it is not representative of all Premier Inns.

  • Stayed: March 2014, travelled as a couple
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Thank Terry-24K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn London Heathrow Airport (M4/J4) Hotel, responded to this reviewResponded 7 April 2014

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2014

This is a very busy but surprisingly quiet hotel. Despite being alongside a major road I heard no traffic noise whatsoever. The rooms are very well appointed, clean and the beds very comfortable. This is definitely an 'up market' location in the 'Premier Inn' range.
Staff on reception were very welcoming, organised and helpful - a personalised welcome letter was a nice touch.
Car parking is not free but at £6 for 24hrs is fairly cheap by London/airport standards and the car park is staffed.

Room Tip: I was very satisfied with room 17 on the ground floor
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  • Stayed: March 2014, travelled on business
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Thank StuartP819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2014

We stayed here for a night before departing on a 2 week holiday. There was a great deal to include 2 weeks valet parking at heathrow, which was also very good.

We stayed in one of the refurbished rooms at the hotel, which is at the end of a full refurbishment. What a great room. Very comfortable and very stylist for a budget hotel. The staff were also great, esp. Antonello on reception who made us feel very welcome.

If we are flying from Heathrow again I hope to stay here again on the same offer.

  • Stayed: March 2014, travelled as a couple
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Thank sarahanddarren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

It was a very pleasant hotel with excellent service and the newly decorated room made it a great night. Just off junction for and minutes from the airport it made it convenient to spend a nice relaxing evening at the hotel and get up and head to the airport and start my day off feeling relaxed.
The room was clean and nicely laid out with great new bathroom.

  • Stayed: March 2014, travelled on business
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Thank George F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

Booked in advance, no issues, arrived and were met with a very friendly and warm welcome. Party of 9 and we ate in the restaurant. Great value, we all had a starter and main...too much for all of us ! Very good portions, very nice food. Very clean and cannot fault it in any way. We will stay again in the future and would easily recommend to friends and family.
All the staff, whether at reception, bar or restaurant were very nice, not overbearing, they got the balance spot on...well done and thanks..oh and the refurbishments work well, spotless.

  • Stayed: March 2014, travelled with friends
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Thank Mick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

Right from check to our breakfast next morning, all was absolutely first class. The staff were friendly and welcoming both at reception and in the restaurant. We were allocated to a refurbished room - excellent except for the absence of a shaver socket in the bathroom! I asked one of the management staff about this and was told they are not fitted in refurbished bathrooms. Why? The only fault we found.

  • Stayed: March 2014, travelled as a couple
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Thank Beverley127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Heathrow Airport (M4/J4) Hotel

Address: The Chalet Shepiston Lane, Hayes UB3 1RW, England
Region: United Kingdom > England > Greater London > Hayes
Amenities:
Bar / Lounge Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Hayes
#1 Business Hotel in Hayes
#1 Best Value Hotel in Hayes
#1 Family Hotel in Hayes
Price Range: £43 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Heathrow Airport (M4/J4) Hotel 3*
Number of rooms: 134
Official Description (provided by the hotel):
Make a night of it at this conveniently-located pitstop right beside Heathrow and just off the M4 ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Premier Inn, TripOnline SA, Agoda, HotelsClick, 5viajes2012 S.L. and Evoline ltd so you can book your Premier Inn London Heathrow Airport (M4/J4) Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Heathrow Airport (m4/j4) Hotel Hayes
Premier Inn Hayes
Premier Inn London Heathrow Airport (M4/J4) Hotel Hayes, Greater London

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