We booked in August for a late Sept stay. On arrival were told there was no booking and were charged an extra 10 pounds cash and directed to a "spare" room at the back which turned out to be less than backpacker quality. The bed linnen was dirty. "Breakfast " was 6 crackers in aplastic container and stale cereal with milk. Hardly continental. The container for cutlery had droppings in the bottom and had not been cleaned for some time. The night was spent listening to students partying,doing their washing or watching loud TV. On arrival home I discovered my credit card had been debited the accommodation cost in August although the date booked was Sept 27th. Still tryimg to get full refund. Zero rating in all areas.
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- Also Known As:
- Waterside Bed And Breakfast Hayes, Greater London