A very good hotel with excellent multilingual front desk staff Pool is kept nicely warm unlike in some German and US pools (are their pools actually heated?) Here, you know it is, and it is very soothing to aching muscles. Restaurants are fine, but I was charged three times on two credit cards for a meal--supposedly it did not go through the first times----and weeks later I am still trying to straighten that out. In a similar vein, have still not been credited with the points for the stay.
The shuttle service ("Hotel Hoppa") to the airport is cheap and good but it takes a long time; if you're in a hurry, spend the money for a taxi. The room was incredibly well soundproofed. Very good housekeeper kept the room super clean. Good internet access both in lobby and wifi in rooms. If you have a couple of days between flights and don't want to trek all the way in to London and back out to Heathrow, this is a perfect timesaving place to relax, regenerate, eat, sleep, stretch in the pool. There is also a lovely little garden area for peaceful reading if the weather is nice. If it weren't for that credit card issue I'd give it a 5 for business travelers needing to relax but not needing superluxuriousness.
- Official Description (provided by the hotel):
- Just a short drive from one of London's main international airports, Novotel London Heathrow Airport is the perfect place for a stopover. Whether travelling in or out of the capital, you are guaranteed a restful night's sleep. Enjoy the luxury of our indoor heated swimming pool and ensure your travels are stress-free at Novotel. ... more less
- Reservation Options:
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- Also Known As:
- Novotel London Heathrow Hotel West Drayton
- Novotel Hotel London Heathrow
- Novotel West Drayton
- West Drayton Novotel
- Novotel London Heathrow West Drayton, Greater London