My husband and I stayed at the Sheraton Heathrow at the start of a wonderful 16 day trip to Hawaii and California. I'd read reviews that placed this hotel very much behind its smarter sister hotel, The Skyline, and I agree that the Reception area caused my heart to sink (it looks to more like a cross between a bank and a detention centre!), but from the moment we checked in we were treated throughout the whole hotel with note-worthy charm, so much so that I'm writing this review from The Sheraton Los Angeles en route to Hawaii rather that wait until we get home in June!
Shabby and tired, some reviewers said and it's true that parts of the hotel did look in need of redecoration. The hotel is big and some of the rooms take all of three minutes to walk to - shocking! But if you re-focus on what really matters in a hotel, then The Sheraton Heathrow does it in spades: a bed that felt like sleeping on a heavenly smelling cloud, TICK! A quiet, peaceful room, TICK! One of the tastiest, piping hot, imaginative and senses-thrilling meals I've ever had: (okay, forgive the hyerbole, but Yummy just didn't do it justice!) TICK!
I've stayed at prettier hotels and been ignored. It's to the credit of all staff at the Sheraton Heathrow that this customer writes of their superb service, and I have no hesitation in recommending them most warmly.
- Official Description (provided by the hotel):
- Sheraton Heathrow Hotel is located less than a mile from Heathrow Terminal 5 and is only minutes away from any of the terminals. The Sheraton Sweet Sleeper Bed, The Link at Sheraton, Sheraton Club and Sheraton Fitness powered by Core Performance make it a comfortable choice where guests find a home away from home. A welcoming team of talent always strives to make guests feel special and to create a warm sense of community to be enjoyed by all. ... more less
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- Also Known As:
- Sheraton West Drayton
- West Drayton Sheraton
- Sheraton Heathrow Hotel West Drayton, Greater London