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“Great stop over hotel”

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Premier Inn London Heathrow Airport Terminal 5 Hotel
Ranked #1 of 12 Hotels in West Drayton
Certificate of Excellence
Bideford, United Kingdom
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great stop over hotel”
4 of 5 bubbles Reviewed 20 July 2013 via mobile

The hotel is 5 minutes from terminal 5 by car 10 to 15 minutes to the other terminals , the hotel is clean, efficient ,comfortable and quiet , it's a great place to stay for a night or two if your catching a flight or need to be near heathrow , it has good transport links to central London via the terminals , the hotel is near by to a fast food restaurant , petrol station if you need supplies , a Chinese and Indian restaurant , a great stop over hotel

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,763 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (254)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
86 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 19 July 2013

Great location, service, rooms and easy access to free bus to airport. The bus from the central bus station (#75 or 76) stops behind the hotel and only takes about 10 minutes from airport to hotel. The bus that stops in front of the hotel (#423) takes you to terminal 5 and only takes about 10 minutes. Very good breakfast buffet for a good price. We were concerned the room would be small due to past experience with overseas hotels however we were very happy with the room size and quietness considering the hotel is at the airport. McDonalds is next door or a local restruant is a short walk away. I would stay here again and highly recommend it if planning to stay at Heathrow.

Room Tip: Ask for a room on the back side of the hotel to lessen your chance of being disturbed by aircraft ta...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jakeS55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cochran, Georgia
2 reviews
5 of 5 bubbles Reviewed 19 July 2013

I recently (June 28, 2013) had the privilege of staying at your hotel. I was so thankful to finally meet some really nice and helpful people. My experience at the aorport was anything but pleassant. My room was really nice and I could not have asked for better service either at the desk or at the restaurant. Thank you for a very pleasing experience.

Room Tip: I had a handicapped room and it was the best.
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  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shelia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kobe, Japan
Level Contributor
86 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
5 of 5 bubbles Reviewed 18 July 2013

Like other reviewers we booked a room before our early morning flight out of terminal 5. As we booked a few months in advance it was only £30 or thereabouts. Family room was set up as requested so double bed plus two singles ( we had to move beds around a bit though).

The bus to terminal 5 leaves right at the front door and at reception they have a stack of timetables. I must add the bus driver was super nice and helped my husband carry all 7 bags onto the bus whilst i took the kids, and no huffing or puffing about it! Travel time to terminal 5 was about 10 minutes.

Back to the room. The only thing i didn't like was having no opening windows, always feel a bit claustrophobic. Besides that it was perfect and we'll defiantly stay again.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caplet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burry Port, United Kingdom
Level Contributor
57 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 18 July 2013

I am a Tour Manager with Newmarket Holidays and we stayed here for one night. The staff are straight from the Hilton Charm school and will go out of their way to say YES. Lisa who is in
charge of groups works wonders in sorting out the rooms for groups in double quick time and tends to special requests when required. Ideal hotel for theatres, Legoland or Harry Potter when you do not fancy paying top prices, but are prepared to travel a little. The airport noise is never a problem as the hotel is well insulated.
WELL DONE TO YOU ALL.

Room Tip: Just ask at reception or when you make the reservation
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emyr P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheshire
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 18 July 2013

My husband, 10 year old daughter and I stayed here last Fri and Sat nights so we could go to Hampton Court Flower Show. All local hotels were fully booked but I am glad we chose to stay here now, only about 20 mins from Hampton Court. Hotel was very new and modern, we were greeted in the reception area and shown how to use the check in machine and 3 card keys popped out! Our room was on the top floor, overlooking the airport and runways - great views but no noise at all due triple glazing. Clean comfortable room, usual tea and coffee etc. As we didn't arrive until 9ish, we walked next door to the McDonalds for a very late tea then good nights sleep. It was very warm last weekend but the air con in the room made it very pleasant. Lovely breakfast on both mornings, loved the self-service coffee machines serving your choice of proper Costa coffee. Some guests ate breakfast outside in the atrium area which was a nice option. After a very hot day at the flower show, we had dinner at the hotel in the Thyme restaurant, eating outside. It was a lovely meal and very reasonably priced for a hotel. My pizza was lovely and my hubbys chicken and ribs smelled great. Very friendly and efficient bar and restaurant staff - definitely a better service than some far more expensive hotels we have stayed in over the years. The hotel car park is a pay and display charged at £12 for 24 hours so bear that in mind when costing the hotel however you can get luck, as we did, and park on the road between 6 ( I think ) and 9am for free so worth a shot. Got the free 423 bus over to T5 on Sunday morning to have a look around - 10 mins absolute max journey time and twice an hour, at least. Receptionist was happy to give me a photocopy of the bus timetable. All in all, a great find and we would definitely stay here again in the future if we needed to be in the area. We paid £57 per night for a fully refundable, changeable rate which I thought was very good value plus breakfast for the 3 of us for about £13 each morning - children eat free if one adult has the full premier breakfast.

Room Tip: High floor overlooking the runways
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ejb2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
1 review
5 of 5 bubbles Reviewed 18 July 2013

Great location, view of runway was awesome.
Staff are among the best I've ever seen.
An easy, stress free and comfortable stay.
I was travelling with a 4 year old - who loved staying here and was very happy - no need to say more than that!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Heathrow Airport Terminal 5 Hotel

Property: Premier Inn London Heathrow Airport Terminal 5 Hotel
Address: Premier Inn London Heathrow Airport Terminal 420 Bath Road | Heathrow Airport Terminal 5, Longford, West Drayton UB7 0EF, England
Region: United Kingdom > England > Greater London > West Drayton
Amenities:
Bar / Lounge Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#1 Best Value Hotel in West Drayton
#1 Business Hotel in West Drayton
#1 Family Hotel in West Drayton
#1 Romantic Hotel in West Drayton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Heathrow Airport Terminal 5 Hotel 3*
Number of rooms: 400
Official Description (provided by the hotel):
Creating a new dining experience in a relaxing environment, the Thyme restaurant and bar provide a range of ‘tasty’ dishes serving both lunch and dinner options. Along with a COSTA coffee store open from 06:30 to 10:30 and our welcoming hotel bar area you will never be short of food and drink options. Not to mention our ‘All You Can Eat’ Full English Buffet Breakfast at only £8.25 per person. At Premier Inn we pride ourselves on comfort and quality. That's why each of our 400 bedrooms has a king sized bed, en-suite bathroom, safety deposit box, tea/coffee making facilities, hairdryer, freeview TV and wifi (at an additional cost). An ideal choice for a business stay, our hotel is conveniently located with great transport links to Heathrow Airport and Central London. For leisure guests, we are ideally located for Heathrow Airport with limited car parking onsite (£12 per night). We also offer a range of park and fly options. We are serviced by the Hoppa to the Terminals, operating from 0425 until 2325 (Terminals 1 and 3) and 0415 to 2345 (Terminal 5) at a cost of £4.50 per person or £8 return. Furthermore we are just 15 miles from both Windsor Castle and Legoland Windsor. Central London is easily accessible by the London Underground stations and the Heathrow Express. With Children (up to the age of 15) eating a free breakfast when accompanied by a full paying adult and no additional charges for family rooms, we are the top choice for families. ... more   less 
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Also Known As:
Premier Inn London Heathrow Airport Terminal 5 Hotel West Drayton, Greater London

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