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“Bit underwhelmed”

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The Spread Eagle Hotel & Spa
Ranked #1 of 3 Hotels in Midhurst
Reviewed 9 August 2013

Spent a few nights at The Spread Eagle prior to visiting Glorious Goodwood. The good things are the location of the hotel in the centre of beautiful Midhurst; the hotel and its grounds are gorgeous and the staff were, in the main, friendly and helpful.

Downsides were, firstly, being obliged to book a dinner-included package during the Goodwood week - we rather resented not being able to try out some of Midhurst's local restaurants while we were there. Whilst we understand the hotel's strategy, it did rather make us feel a bit trapped!

We found prices a bit 'top end' for food and drink - another example of the massive mark-ups hotels add to their drink prices...£24 for a very unexciting bottle of Voignier that would have cost about £7 or £8 to buy.

We found it very difficult to sleep unfortunately - yes, this is a gorgeous, listed building, but paper-thin walls and excessively creaking floors do not make for a good night's sleep. We ended up fashioning make-do earplugs out of cotton wool balls. Take proper earplugs if you want to get some sleep! Also, the over-bath showers are hopeless! Poor flow, and ours was fixed in position on the wall so low down that my 6'3" tall husband had to kneel in the bath to actually get under the trickle of water it elicited!

We had a few issues with housekeeping and we were a little disappointed with this and the lack of concern shown when certain matters were raised with staff. For this reason alone, unfortunately we won't be returning to The Spread Eagle.

Room Tip: Try and get a top floor room, ideally away from reception and the restaurant and bar, to avoid noise...
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  • Stayed: July 2013, travelled as a couple
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Thank Stacey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T3EDJ, General Manager at The Spread Eagle Hotel & Spa, responded to this reviewResponded 10 August 2013

Thank you for your kind comments they are appreciated. We try to be flexible and have an understanding of your wishes, I will review this immediately as with the wine. I have discovered the reason for the lack of water and replaced the part, thank you for pointing this out. I have noted the height of your husband and ask you try us again when I know it will be better and more enjoyable for you both. Our warm wishes

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660 - 666 of 939 reviews

Reviewed 7 August 2013

Had a fabulous 2 day stay at the spread eagle, staying in the Queens room.....please make the extra effort to book this room if you can because you will not be disappointed.
All the staff friendly and very helpfull and the spa was very welcomed after a day visiting Chichester and Good wood races.
Breakfast and evening meal all very good and the bar area is nice to just have a drink and chill out.
Midhurst is beautiful so highly recommed this hotel for anyone visiting this area.

Phil - Greenwich - London

Room Tip: Book the Queens room.
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  • Stayed: May 2013, travelled as a couple
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Thank LondonPickph
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T3EDJ, General Manager at The Spread Eagle Hotel & Spa, responded to this reviewResponded 8 August 2013

Wonderful to see you, the best race course in the country we are so proud of having it on our door step. Thank you for the kind comments look forward to seeing you soon. Warm wishes

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Reviewed 5 August 2013

Just back from a weekend at The Spread Eagle. We had a lovely room with comfy bed and pillows. The restaurant has a great menu - we had the Beef Wellington from the 'Special's'3 menu which was really really good. Wine list is extensive but not cheap.
We used the excellent Spa facilities including Pool, Sauna, Jacuzzi & Steam Room and both had a massage treatment.
The hotel is in a lovely location. Midhurst is a lovely small market town with a lot of character.
What sets the Spread Eagle apart is the staff. Every single one that we met was professional and friendly.
Looking forward to going back !

  • Stayed: August 2013, travelled with friends
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Thank MoyAl
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T3EDJ, General Manager at The Spread Eagle Hotel & Spa, responded to this reviewResponded 6 August 2013

This is wonderful news, thank you for the kind comments. We to look forward to seeing you, warm wishes

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Reviewed 3 August 2013

Character Hotel with creaking floorboards throughout!!!!Fantastic indoor pool with all the extras superbly located in the heart of Midhurst.Great room maintained to a high standard.Food and service was second to none.Only negative was the bar,which was deserted after 10pm with no staff in sight? Eventually went to bed....thirsty!!!!!

Room Tip: Test the floor boards but don't hold your breath!!!!!
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  • Stayed: June 2013, travelled as a couple
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Thank TheMasterEnglishman
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T3EDJ, General Manager at The Spread Eagle Hotel & Spa, responded to this reviewResponded 4 August 2013

Dealing with the lounge bar immediately, this should clearly not have happened I am sorry. I look forward to seeing you soon when I will ensure staff are in the correct place at the correct time. Warmest wishes and thanks

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Reviewed 2 August 2013

Lovely hotel in beautiful quaint Midhurst, with easy access to South Downs. Hotel is comfortable, old-fashioned in the best sense, full of history and charm. Beds very comfortable and lots of hot water and good facilities in the bathrooms. The food was ok, nothing very special. Staff excellent. Some lovely walks in the environs and the kind of place I would happily stay in again. House is old and therefore creaky, so not suitable for romping couples or those extra sensitive to noises. Although, all guests were respectable types, so no noisy party types were there anyway.

  • Stayed: June 2013, travelled as a couple
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Thank sphinx007
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T3EDJ, General Manager at The Spread Eagle Hotel & Spa, responded to this reviewResponded 4 August 2013

Thank you for the kind comments we look forward to seeing you soon. Our warm wishes

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Reviewed 1 August 2013

We stayed here recently when attending a wedding in the area. It is a great hotel, full of character and the service was very good. Although we didn't spend a great deal of time in the hotel itself, because of attending the wedding, the room was clean and comfortable and the staff accommodating and helpful when we requested an ironing board be bought to the room and we needed a taxi booking. The breakfast the next day was of a high standard and we also briefly used the spa which was also very nice.

  • Stayed: July 2013, travelled as a couple
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Thank Erf1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T3EDJ, General Manager at The Spread Eagle Hotel & Spa, responded to this reviewResponded 2 August 2013

Wonderful many thanks. We look forward to seeing in more relaxed times when dinner and the spa can enjoyed at leisure. Warmest wishes

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Reviewed 30 July 2013

A well proportioned hotel, the staff were always as helpful as possible, and the hotel is an ideal place to stay for this area of Sussex. I did consider that the Resturant was a bit over priced, but at the same time the evening meal we enjoyed was very acceptable. The hotel does have spa and leisure centre facilities but these we did not use and am not able to comment on that aspect. The only problem we encounterd was the fact that there was no running water in the toilet system and had to be moved to another room, that is when we discovered that the ground floor rooms were not as nice as those on the first floor, and not as aired in warm weather.

Room Tip: Rooms on the first floor are better that the rooms on the ground floor.
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  • Stayed: June 2013, travelled as a couple
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Thank gordief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T3EDJ, General Manager at The Spread Eagle Hotel & Spa, responded to this reviewResponded 31 July 2013

Many thanks for the comments, I will look into them immediately. So so glad you had a great stay. Our warmest wishes

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Additional Information about The Spread Eagle Hotel & Spa

Address: South Street, Midhurst GU29 9NH, England
Region: United Kingdom > England > West Sussex > Midhurst
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Midhurst
Price Range: £114 - £308 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Spread Eagle Hotel & Spa 3*
Number of rooms: 39
Official Description (provided by the hotel):
THE SPREAD EAGLE HOTEL & SPA IN MIDHURST is one of England's oldest coaching inns in the heart of the South Downs. The 15th-century Spread Eagle Hotel & Spa welcomes you with a fine blend of traditional charm and contemporary comfort. Nestling in the historic town of Midhurst, it's the perfect setting to explore the beauty of West Sussex, swim, spa and experience fine dining. ... more   less 
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Also Known As:
Spread Eagle Midhurst
Hotel Spread Eagle
The Spread Eagle Hotel & Spa Midhurst, West Sussex

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