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“Perfect stay” 5 of 5 bubbles
Review of The Spread Eagle Hotel & Spa

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The Spread Eagle Hotel & Spa
Ranked #2 of 3 Hotels in Midhurst
Certificate of Excellence
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Perfect stay”
5 of 5 bubbles Reviewed 18 May 2014 via mobile

We have just returned from a weekend stay at the spread eagle and I can honestly say it was one of the best places we have stayed. It ticked all boxes...amazing food, lovely rooms, relaxing and welcoming atmosphere, clean and modem spa. The most impressive aspect of our stay had to be the customer service. All staff were friendly and accommodating! I feel the need to mention more specifically Faith who provided us with excellent service in a friendly manner on more than one occasion and the gentlemen who served us in a suit throughout our stay also on more than one occasion. I would love to return to the spread eagle again!! Thank you spread eagle!!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sarah d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T3EDJ, General Manager at The Spread Eagle Hotel & Spa, responded to this review, 19 May 2014
Thank you ever so much, it was fantastic having you here and I well your comments. What a great weekend and thank you for taking the time to write. Looking forward to seeing you soon are warmest wishes
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800 reviews from our community

Traveller rating
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    82
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (163)
Date | Rating
  • English first
  • French first
  • Any
English first
London
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 May 2014

Where to begin? The restaurant, rooms and service are all absolutely amazing. If you are taking dogs on holiday then this hotel is a major plus. Very dog centric (I think the dogs were looked after better than we were). Lovely bar and restaurant. The room was very well appointed, clean and well looked after.

Room Tip: Worth paying the extra for a room away from the main reception area, just so that you are not interr...
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Julian_5001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T3EDJ, General Manager at The Spread Eagle Hotel & Spa, responded to this review, 16 May 2014
Wonderful to see you thank you for the kind words, bring on more dogs! Such a joy, warmest wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crawley, United Kingdom
1 review
1 of 5 bubbles Reviewed 8 May 2014

My Wife and I had a very disappointing stay at the Spread Eagle.
The food in the restaurant made my wife very ill but the hotel staff and manager we very dismissive of us and offered no support or concern for our welfare whatsoever.
We will not be returning to the Spread Eagle.

  • Stayed February 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Giles B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T3EDJ, Owner at The Spread Eagle Hotel & Spa, responded to this review, 10 May 2014
Whatever the cause of your wife's illness it resulted in a very disappointing stay, which I am terribly sorry about. And I am sorry if you felt our responses were dismissive and uncaring, but please let me reassure you that this was utterly not the case. Your wife's illness was taken very seriously and a vigorous investigation was carried out by several parties, but, as you know, there was nothing that pointed to the food your wife consumed in the hotel. There are requirements and procedures that need to be followed in these circumstances and I am sorry if the way it was handled caused further distress. I do hope that when some time has passed you and your wife might consider returning to one of our hotels as our guests and enjoy happier memories - more like those of our guests who have recently posted their reviews. If you do decide to visit one of our hotels one day please contact me directly and I will make the arrangements for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hampshire
Level Contributor
202 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 30 April 2014

We went to the Spread Eagle for my friends special Birthday treat We chose the twilight spa deal and could not of chosen better,a lovely treatment each with very professional therapists and use of the Spa area, pool,steam room, sauna and jacuzzi a really well presented area
We sat in the conservatory and an excellent pre dinner glass of Champagne served by two charming young male waiters
The food was well prepared with a good menu and we enjoyed all our starters,mains and two of us had a delicious dessert
The whole experience was superb and very good value
All the staff were friendly and helpful and we all would recommend the Spread Eagle for a treat
Thanks to all the staff

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Oaks46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T3EDJ, General Manager at The Spread Eagle Hotel & Spa, responded to this review, 1 May 2014
Thank you for the kind comments we have all read this and really enjoyed looking after you. We all look forward to welcoming you back soon, our best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Coast England
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 28 April 2014

In an effort to escape our teenage children, we booked a night away at this lovely, quiet hotel. From the moment we arrived, to when we left, we were impressed by the warmth of the welcome and levels of service. This is a lovely place to escape to for a weekend. The spa is clean and relaxing. Although we didn't have any treatments, we spent time in the pool, sauna and steam rooms. We ate in the hotel in the evening - the food was very good. The steaks were tender and perfectly cooked and the deserts were also very good. Breakfast was a positive feast - with delicious locally sourced produce.
Our room was overlooking the road and I was a little concerned that it may have been noisy - but it wasn't an issue. The bed was a four poster and a little bit short but comfortable non the less. The best bit (in my opinion) was the huge bathroom with a freestanding bath. It seemed very luxurious. I agree with one of the other reviews - the floors are a bit creaky and un-even, but this is a 400 year old building and for me, it was part of the charm.
I definitely recommend escaping to this hotel for a relaxing break.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WaveDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T3EDJ, General Manager at The Spread Eagle Hotel & Spa, responded to this review, 29 April 2014
Thank you for the comments and opinions I really appreciate them. We hope your teenagers will force you here again! We look forward to seeing you both soon our best and warmest wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 April 2014

We have just returned from a wonderful overnight stay at the Spread Eagle. This was an early celebration of our wedding anniversary next month. The young lady on Reception was polite and helpful and made us feel welcome.

Although smallish our room was quaint and charming with all the facilities we needed. The bathroom clean and well equipped with fluffy towels and quality toiletries.

The temperature of the pool and Jacuzzi, water and air, was perfect - not an easy thing to achieve. The atmosphere was relaxing and the staff again very pleasant and helpful. One small point, a spinner in the changing rooms to dry off soggy swimwear would have been appreciated.

Our dinner in the restaurant was delicious and the service outstanding. The staff were courteous and helpful and considering the youth of our waitress well trained. She kindly brought with a smile extra cutlery for my husband who has Parkinson's although it was a busy moment. The timing of each course was well thought out and considerate. Who wants, as happens in some other less caring establishments, on a special night out, speedy service with the plate whisked away the minute cutlery is put down and the next course thrown in front of them? Being asked if we were ready for the next course was appreciated.

A special mention has to go to Horace who was the perfect gentleman and an great asset to the hotel. He came immediately to my husband's rescue during a brief moment of mobility malfunction in a discreet and caring manner. I understand he also helped my husband with some information for a special surprise - yet to be discovered.

We will definitely return, hopefully for a longer stay in the not too distant future.

Room Tip: Some rooms in the eaves up steep staircase so check if location of room if you have any mobility pro...
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jacqueline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T3EDJ, General Manager at The Spread Eagle Hotel & Spa, responded to this review, 28 April 2014
It was so good to hear that the two of you had such a relaxing time, thank you for the kind comments and on surroundings and service, we loved having you here and look forward to seeing you very soon. Warmest wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maidstone
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 27 April 2014

I booked a table here for my parents 80th birthdays, and from the moment we arrived in the car park I was impressed. As we were getting my father out of the car into a wheelchair the restaurant manager was bringing out the ramps to get up the steps and kindly waiting for us. I could not fault the service throughout the meal, very attentive without being overbearing, the menu offered a well balanced range of dishes all cooked to perfection. The big surprise was the bill of £220, which for 5 people having 3 course meals and coffee and wine I thought was very reasonable. If you are looking for a bit of perfect old world service in a fantastic setting then you can't go wrong with The Spread Eagle

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LouisT485
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T3EDJ, General Manager at The Spread Eagle Hotel & Spa, responded to this review, 28 April 2014
Excellent thank you. We are looking forward to welcoming you all soon. Our warmest wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Spread Eagle Hotel & Spa

Property: The Spread Eagle Hotel & Spa
Address: South Street, Midhurst GU29 9NH, England
Region: United Kingdom > England > West Sussex > Midhurst
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Midhurst
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Spread Eagle Hotel & Spa 3*
Number of rooms: 39
Official Description (provided by the hotel):
THE SPREAD EAGLE HOTEL & SPA IN MIDHURST is one of England's oldest coaching inns in the heart of the South Downs. The 15th-century Spread Eagle Hotel & Spa welcomes you with a fine blend of traditional charm and contemporary comfort. Nestling in the historic town of Midhurst, it's the perfect setting to explore the beauty of West Sussex, swim, spa and experience fine dining. ... more   less 
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Also Known As:
Spread Eagle Midhurst
Hotel Spread Eagle
The Spread Eagle Hotel & Spa Midhurst, West Sussex

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