We stayed overnight before catching a flight on the 13 December.
We are being totally honest as we have always been when giving our reviews,on this occasion we will give you pros and cons as it's a shame about the cons as the pros were fantastic.
The meals in the restaurant bar were lovely,staff were friendly and the incident with the bedroom next door was dealt with straight away so cannot fault the service.everything spotlessly clean and all services in the room working.
The cost of staying was an absolute bargain as this included the 2 week free parking included with the price and the free transport to the airport itself.
We stayed in the quad room which unfortunately was situated above the Bar downstairs which when we went to bed could hear everything going on.Once this had stopped we then had the delight of a very noisy T.V from the bedroom next door which after an eternity my partner and 8 year old who could not sleep went down to reception to report this.This was dealt with in a very timely manner.
The Premises itself is very outdated and it's such a shame as this could be a top establishment if this could be resolved.However as mentioned in the Pros everything was spotlessly clean.
Would we go back?I think we had an unlucky night as the hotel had some contractors who we're staying so this did cause the extra noise,so yes we would go again as the cost and the excellent customer service was the saving grace.
- Official Description (provided by the hotel):
- Gatwick Belmont hotel is one of the superior independently family run Gatwick hotels in the LGW area, set in the quiet, leafy residential Surrey town of Horley. Despite the close location to Gatwick, unlike some airport hotels it’s not in the flight path and located literally just 5 minutes from Gatwick Airport with onsite pub restaurant it's the ideal location and also offers airport transfers and car parking. ... more less
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- Also Known As:
- Gatwick Belmont Hotel And Restaurant
- Gatwick Belmont Hotel & Restaurant Horley, Surrey