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“Perfect Sylvia and family”

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Cumberland House Gatwick
Ranked #2 of 30 Horley B&B and Inns
Certificate of Excellence
Essex, United Kingdom
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Perfect Sylvia and family”
Reviewed 28 September 2012

Once again stayed at the cumberland hotel with our wonderful hosts Clive and Carmel two lovely caring people always greeting us with smiles and a warm welcome, spotless rooms good breakfast plenty of everything juice coffee tea cereals toast and fully cooked english as well, also hot drinks in bedrooms, myself son and daughter in law, we stayed overnight on the 11/09/2012 and was took promtly to the airport by Clive in the morning No bother at all, look forward to another visit as soon as possible warm regards as always sylvia sandell and family A1 +++++++

Room Tip: rooms very clean and comfortably
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  • Stayed September 2012, travelled with family
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Helpful?
Thank elvis246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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900 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (149)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level 5 Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 23 September 2012

stayed here for one night prior to our holiday, what a find, carmel met us at the door, (clive was busy ferrying people to and fro to gatwick,) our room was spotless clean, and the bed was very comfortable. Breakfast was lovely, cooked fresh, hot toast with offers of cereals, yogurts and fruit juices. A 5/10 minute drive to the airport, chauffered by clive, and a promise of a five minute wait when we returned from our holiday. true to his word, five minutes after calling him, he was there at the designated spot! what a gem. we travel 2 or 3 times a yr, predominently from gatwick, we are never staying anywhere else again.

  • Stayed September 2012, travelled as a couple
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Helpful?
Thank justustwo1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suffolk
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 September 2012 via mobile

My husband, son and myself stayed the night before our flight. So easy to find, warm welcome. Lovely, clean room. Even offered to remove the cuddly animals from the bunk beds for my 13 year old son! Lovely sunny breakfast room with a yummy cooked english breakfast. Collection and delivery to airport quick. A relaxing way to start our holiday. Will stay the next time we fly from gatwick. Thank you both very much.

  • Stayed August 2012
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    • Service
Helpful?
Thank Teresa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shepton Mallet, United Kingdom
Level 5 Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 15 September 2012

My husband and I, and a 3 year year old and 1 year old had a very long day of travelling ,but Carmel picked us up within 5 minutes of arrival at Gatwick South Terminal. And showed us to a lovel family room, with a comfy double bed, gorgeous big sturdy wooden bunk bed (with safety rail) and a nice travel cot with colopurful duvet and teddy bears! The room was clean and spaceous. The TV and all appliances were top quality, including a lovely ensuite shower room with full size showergel and shampoo! There was minimal noise from traffic despite being failr near a road, and we all slept like logs. In the morning we all had a delicious home cooked full English breakfast. We stayed again on our return journey, and as wee needed to go to the Tescos for nappies - Carmel even went out of her way to drive us all there..and collect us! All she asked in return was for us to pick her up 8 lemons for the lemon drizzle cake she was making for a Macmillans Trust coffee morning! What a lovely lady..dont know haow she does it all! A lovely hotel, we will be back.

Room Tip: we had room number 5 it was perfect for a family with young kids, ask fora travel cot if needed
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  • Stayed September 2012, travelled with family
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Helpful?
Thank heatherjbryson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
184 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 11 September 2012

My husband & I stayed for one night prior to going on holiday from Gatwick. We arrived after dropping our suitcases with BA and as usual, Carmel had tea waiting for us. We stayed in room 10, up on the top floor, but with no heavy suitcases to haul upstairs, it was absolutely fine. The bed was really comfortable, good shower, I really appreciate the toiletries for guests' use as I don't have to remember to bring our own.

We had a full English breakfast at 6.45 the following morning, delicious as always, then Clive took us to Gatwick at the time we requested. On our return this morning, we made our call and Clive was with us 5 minutes later to take us back to collect our car.

Clive & Carmel are so warm & friendly and nothing is too much trouble for them to help their guests. I always look forward to starting holidays at their B&B.

  • Stayed August 2012, travelled as a couple
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Helpful?
Thank ericab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 1 September 2012

I stayed at Cumberland house with my partner, parents and sister after a family wedding. We arrived at around 10pm and were greeted by Carmel who made sure that we were comfortable and carried our bags up to the room for us. The room was clean and considering we were facing the main road, amazingly quiet. The beds were really comfortable and I had one of the best nights sleep I have had in ages. Breakfast was lovely and carmel was an attentive host making sure that we were never short on tea and juice.
I thoughly enjoyed my stay and would recommend the Cumberland house to anyone.

  • Stayed August 2012
    • Value
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Helpful?
Thank KitKat864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
King's Lynn
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 August 2012

The hospitality is great, nothing is too much trouble to make your stay a good one. The service was great, the room was clean, tidy and comfortable. If you want a good nights sleep, this is the place to come to.
Clive and Carmel work incredibly hard to give people a relaxed stay. Park your car here, and be driven to the airport by Clive or Carmel. They will pick you up from the airport on your return. No worries about airport parking.
We will be coming back here again.

Room Tip: All the rooms are great.
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  • Stayed August 2012, travelled with family
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Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cumberland House Gatwick

Property: Cumberland House Gatwick
Address: Cumberland House 39 Brighton Road, Horley RH6 7HH, England
Region: United Kingdom > England > Surrey > Horley
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #2 of 30 B&Bs / Inns in Horley
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Cumberland House Gatwick 3*
Number of rooms: 8
Official Description (provided by the hotel):
Home of "The UK's Best B&B Breakfast 2015" and Catering Exclusively for Adults. Cumberland House runs a FREE 24 hour Airport Transfer Service and is recognised for Excellent levels of Service and Attention to Detail. You can be sure of a peaceful stay in this premium Bed and Breakfast. ... more   less 
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Also Known As:
Cumberland House Gatwick Hotel Horley
Cumberland House Gatwick Horley, Surrey

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