I have reviewed this hotel before but after my last visit I feel I need to write a further review. We stay at Cumberland House at least twice a year and everytime we get the warmest of welcomes from Carmel & Clive. On this occasion they had discovered from a social Media sight that it had just been my Birthday and I was greeted with the wonderful surprise of a Birthday Cake made specially for me by Carmel. Clive reunited me with the days of pass the parcel with my minature bottle of wiskey that started the size of a full size bottle.This is just an example of how this couple go out of their way to give 100% to there guests to make there stay memorable.
Now about the hotel, we have been staying for around 4 years now and in that time we have seen the hotel go through may improvements but this hotel is now transformed in terms of the rooms all furnished to a very high standard with high quality bedding and terrific en suite facilities.The breakfast menu just gets bigger and bigger and you are always spoilt, from fresh fruit, yogurts,cerials,local home made jams and cooked breakfasts. A help youirself buffet breakfast for early risers is always available.
The Hotel Provides parking whilst you are away with a very efficient airport transfer 24hrs a day. This I can testify to, as on this visit I had to call Carmel at 2.30 in the morning and within 15 mins there she was at the airport to pick us up.
Carmel and Clive you work like trojans and should be proud of your Hotel and I hope I have the pleasure of staying with you for many more years.
- Official Description (provided by the hotel):
- Home of "The UK's Best B&B Breakfast 2015" and Catering Exclusively for Adults. Cumberland House runs a FREE 24 hour Airport Transfer Service and is recognised for Excellent levels of Service and Attention to Detail. You can be sure of a peaceful stay in this premium Bed and Breakfast. ... more less
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- Also Known As:
- Cumberland House Gatwick Hotel Horley
- Cumberland House Gatwick Horley, Surrey