Location was great. Family room booked for package including breakfast
Parking barrier broke so no secure parking
Checkin was great , staff couldn't do enough
Room was tired - you can tell it's a busy hotel. Everything very worn
Two camp beds for children - they were fine as only small .
Vending machines all broke
Restaurant reluctantly seated us at 8 but struggled to get any drinks as they were so busy.
Kids eat free is a load of rubbish - they basically put a few cold buffet items out ( they were all empty)
We ordered two steaks - they were in edible . We couldn't get any drinks served as staff were so busy
Breakfast on the other have was very good quality fresh food, juice, coffee etc
Would I stay there again? Only if no where of a better quality was available....
For just a sleep and breakfast close to airport then it's not too bad
- Official Description (provided by the hotel):
- The Holiday Inn Gatwick Airport combines an excellent range of facilities and services for both the business and leisure travellers, including High Speed Internet Access, Conference and Banqueting facilities (for up to 120 delegates). Why not book Park, Stay and Go next time you fly from Gatwick. Click here.The Holiday Inn Gatwick Airport offers Exclusive Airport Parking / Long term parking packages with accommodation known as Park, Stay and Go packages. The Holiday Inn Gatwick Airport is ideally located at Jct 9a of the M23 and with easy links to the M25, A23 and A217, as well as being only half a mile from Gatwick Airport (with a shuttle bus running 24 hours everyday) and close to Manor Royal Industrial Estate. London is easily accessible from the Holiday Inn Gatwick Airport via the Gatwick Express to London Victoria leaving every 30 minutes. The Holiday Inn Gatwick Airport is an ideal choice if you are looking to stay in an Airport Hotel or looking for a hotel in one of the surrounding areas, for example, in Brighton, Surrey or even a London.Kids Eat & Stay Free**Terms and Conditions apply ... more less
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- Also Known As:
- Holiday Inn Gatwick Airport Hotel Horley
- Gatwick Airport Holiday Inn
- Holiday Inn Horley
- Horley Holiday Inn
- Holiday Inn London-Gatwick Airport Horley, Surrey