Fairly standard sort of hotel, good, clean and comfortable rooms with everything you could need. Slept and ate well, so no real complaints at all. Obviously, it caters for one night transits before flying out so expect lots of tired people and luggage everywhere for check in/out but no real problem.
So having said all that, I would really like to praise the staff; all of them, restaurant, bar, reception, housekeeping etc, were friendly, helpful and efficient. Given what I said about it being a transit hotel, keeping up a level of interaction with the guests, in various different languages, must be difficult, but they managed it; well done all! I especially liked the way I was engaged in conversation by a young waitress just because she wanted a chat, lovely.
So, use the hotel for what it is and appreciate the workforce behind it!
- Official Description (provided by the hotel):
- The Holiday Inn Gatwick Airport combines an excellent range of facilities and services for both the business and leisure travellers, including High Speed Internet Access, Conference and Banqueting facilities (for up to 120 delegates). Why not book Park, Stay and Go next time you fly from Gatwick. Click here.The Holiday Inn Gatwick Airport offers Exclusive Airport Parking / Long term parking packages with accommodation known as Park, Stay and Go packages. The Holiday Inn Gatwick Airport is ideally located at Jct 9a of the M23 and with easy links to the M25, A23 and A217, as well as being only half a mile from Gatwick Airport (with a shuttle bus running 24 hours everyday) and close to Manor Royal Industrial Estate. London is easily accessible from the Holiday Inn Gatwick Airport via the Gatwick Express to London Victoria leaving every 30 minutes. The Holiday Inn Gatwick Airport is an ideal choice if you are looking to stay in an Airport Hotel or looking for a hotel in one of the surrounding areas, for example, in Brighton, Surrey or even a London.Kids Eat & Stay Free**Terms and Conditions apply ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Gatwick Airport Hotel Horley
- Gatwick Airport Holiday Inn
- Holiday Inn Horley
- Horley Holiday Inn
- Holiday Inn London-Gatwick Airport Horley, Surrey