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“Overnight airport stay”

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Airport Inn Gatwick
Ranked #8 of 11 Hotels in Horley
Reviewed 15 December 2013

We stayed at the Gatwick Moat house as my husband needed to use the shuttle bus rather than walking from the airport Hilton where we would normally use. We had a big family room for three, but found the room stiflingly hot even after we shut off the heater. The restaurant has been refurbished, but the food was poor. For a cheap overnight stay (£80), it was adequate and did the job

  • Stayed: December 2013, travelled with family
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Thank ClaireMVH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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723 - 729 of 1,278 reviews

Reviewed 15 December 2013

Very nice staff here both in reception and in the dining room which made a difference. The room was minimal but well laid out and clean with the towels made into swans on the bed being a nice touch.
Tea and coffee making facilities and a useful pack containing travel toiletries was useful especially if you had all your stuff packed in your suit case.
Very good breakfast with a complimentary news paper.
Holiday parking and stay deal available with shuttle bus. Pretty tight parking in the car park and pretty full when we went.

  • Stayed: November 2013, travelled as a couple
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Thank Alex E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2013

We have stayed at this hotel on 4 occasions now, and have been really pleased every time we have stayed. The rooms are really clean. The breakfast was very good,we had a full english, but there is lots of choice. I would have no problem in recommending this hotel to anyone flying from Gatwick. .

  • Stayed: November 2013, travelled as a couple
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Thank Pam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack C, Manager at Airport Inn Gatwick, responded to this reviewResponded 9 June 2014

Dear guest,

Thank you for your review and I am very pleased to read that everything was to your liking. I will share your kind comments with the team.
I hope to welcome you to the hotel again.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2013

Third time this year and the reception staff remembered us and we had drinks and a chocolate bar in our room on arrival.The refurbished lobby and bar area make a nice impression.Ate in the restaurant this time and had a very good meal.I had a steak and ale pie and my wife had a very large potion of fish and chips.The wine was also acceptable.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Best Western GB
Thank Kenneth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2013

got this hotel at a good price, car parking was reasonable and staff very friendly. The rooms were clean and spacious and overall we were very happy with our stay.

there is an airport shuttle bus that goes every 15 minutes and takes 10 minutes and costs £3 each.

free wifi is a nice touch and i would definitely return here again.

  • Stayed: December 2013, travelled with family
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Thank LondonTravellerUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2013

I had to travel a lot using the London Gatwick Airport and because my flights were early in the morning I have to choose a hotel near to the airport. Choosing Best Western Gatwick Moat House wast the best choice I made for price, quality, location and service. I would recommend this hotel to everybody on the road having early flight from Gatwick Airport.

  • Stayed: December 2013, travelled on business
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Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 13 December 2013

A very well run hotel. The staff are friendly, helpful, and efficient, the rooms are clean and comfortable, and the beds are the best I've experienced anywhere, including my own home! Hard to beat in terms of value for money if you're flying from Gatwick.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western GB
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack C, Hotel Supervisor at Airport Inn Gatwick, responded to this reviewResponded 16 May 2014

Dear guest,

Thank you for your review and I am very pleased to read that everything was to your liking. I will share your kind comments with the team.
I hope to welcome you soon to the hotel.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Airport Inn Gatwick

Address: Longbridge Roundabout | Gatwick, Horley RH6 0AB, England (Formerly Gatwick Moat House)
Region: United Kingdom > England > Surrey > Horley
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 11 Hotels in Horley
Price Range: £41 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Inn Gatwick 3*
Number of rooms: 125
Official Description (provided by the hotel):
Located less than a mile from Gatwick Airport and train station, the hotel has had a complete refurbishment and transformation in 2006 and in 2013 the public area was refurbished. Offering 125 non-smoking, air-conditioned bedrooms, all with wireless internet access. The hotel also benefits from having a new range of family bedrooms sleeping between two and seven guests. A shuttle service to the airport is available 24-hours. ... more   less 
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Also Known As:
Best Western Gatwick Moat House Hotel Horley
Best Western Horley
Horley Best Western
Airport Inn Gatwick Horley, Surrey

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