This experience dates a couple of years but I recently found out about this site and would like to share my experience with readers. I flew into Gatwick airport from Canada on the morning of August 10, 2006. This was the same morning that the terrorist plot to blow up planes over the Atlantic was unveiled and every airport in London shut down. I was scheduled to fly to Prague 4 hours later to meet up with a friend and begin my backpacking of Eastern Europe. Of course, that didn't happen. Simply put...Gatwick was absolute chaos and I had no idea of the region. After 6 or 7 hours in Gatwick I decided to keep what sanity I had remaining and book a hotel. I went to information and they gave me the number for this hotel and told me that it would be 99.00 GBP a night. This was a lot ...especially on my eastern european budget but after 16 hours of travelling, I had no fight left in me so I called them and booked it. Upon arriving to this Best Western, I was greeted by a very unfriendly lady who gave me the bad news. Best Western Moat House had hiked the price up to 149.00 GBP a night because of the airport shut downs!! They actually increased the price to take advantage of other peoples misfortune!! Absolutely unbelievable that a corporation would do that. In shock, I argued about the price with the lady at the desk and she simply said, "take it or leave". This was a great introduction to London. Reluctantly I took it, (I know....dumb but I had no idea of the region and I was sooo tired). I figured at the very least, I would get a nice room and have a great sleep while the turmoil at the airports straightened itself out. Very wrong. The room was old, musty and dirty. I didn't dare walk on the carpet with my bare feet and I actually used my sleeping bag to sleep on the bed! No lie. The sleeping bag wassupposed to be for emergency situations or if a hostel in eastern europe was very seedy. In fact, I never used my sleeping again during that trip. Every hostel bed that I slept in in eastern europe was cleaner than that bed at Best Western. On average, I paid 15 dollars canadian a night for a hostel.....but I paid 333 dollars Canadian for that one night in Gatwick! Worst deal ever. I still shake my head thinking about it. I found an Econo Lodge for the next two nights of my entrapment in Gatwick and they charged a reasonable 69.00 GBP and the rooms were so so much cleaner. I will never step foot in another Best Western as long as I live and neither will my friends.
Thanks for reading!
- Official Description (provided by the hotel):
- Located less than a mile from Gatwick Airport and train station, the hotel has had a complete refurbishment and transformation in 2006 and in 2013 the public area was refurbished. Offering 125 non-smoking, air-conditioned bedrooms, all with wireless internet access. The hotel also benefits from having a new range of family bedrooms sleeping between two and seven guests. A shuttle service to the airport is available 24-hours. ... more less
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- Also Known As:
- Best Western Gatwick Moat House Hotel Horley
- Best Western Horley
- Horley Best Western
- Airport Inn Gatwick Horley, Surrey