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“Good value for airport park and stay”

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Airport Inn Gatwick
Ranked #8 of 11 Hotels in Horley
Reviewed 22 July 2010

This hotel is close to the airport, but you don't notice the noise from roads or planes at all. The package which included 2 rooms and parking for 2 weeks was excellent value. Rooms were clean and included toiletries etc. We would stay here again when using Gatwick airport. Tip - we thought breakfast was included but it wasn't so make sure of this before you book.

  • Stayed: July 2010, travelled with friends
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Thank LollypopsDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,138 - 1,144 of 1,297 reviews

Reviewed 8 July 2010

Booked this hotel for an overnighter prior to a flight to ireland from Gatwick. The facilities were good, clean and the staff were very helpful and courteous, they even helped out when my phone was left t a restaurant a few miles away. Will definitely use this hotel again, good quality business hotel at bargain prices.

  • Stayed: June 2010, travelled with family
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Thank Rosie55Surrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2010

I forgot something valuable at the hotel. The staff was unresponsive and lied. I was told that they had my stuff and got my credit card information and home address to mail it to me. Two days later I called to confirm that it was mailed and was told that they had not actually found anything. I would not stay at this hotel ever again.

  • Stayed: June 2010
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Thank oceania48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2010

Its ok for a overnight after a flight or awaiting connection but if you can get a hotel with free more regular shuttle for the same price go with that.

  • Stayed: June 2010, travelled as a couple
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Thank paddyman27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2010

The shuttle is easy to find and offers good regular service to and from the terminals. The front desk staff friendly and helpfull. Room cleant and adequate although not large. Wifi signal patchy at best, and both computers in foyer had different issues making them inoperable(printers). The food in the Restaurant was horrible and a total dissapointment. I had fish and chips which was obviously from a packet and for ten pounds it was garbage, the next day a beef pie with vegetables which was made up of some pastry with lots of gravy, 4 small cubes of grissly nasty something, bulked up with cubed carrot to look like meat cubes, a scoop of mashed potatoe and some diced carrot, what a scam, and only ten pounds on special of the day list. Eat somwhere else.

  • Stayed: May 2010, travelled on business
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Thank SafetyHarbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2010

Stayed there to catch an early flight, check in was fast, the room unexpectedly big, clean nice view, comfortable bed (on the nightstand there was The Holy Bible) and very good price, no fridge... but we didn't need that for a night. There is shuttle bus from the hotel every 30' to both north and south terminal with a charge of 3 pounds per person. Everything was good. I wish it was in the center of london.

  • Stayed: June 2010, travelled as a couple
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Thank ev_mine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2010

As usual I booked through Holiday Extras and at the price I think this is the best deal I have had so far in the area. OK, you can find better grade hotels and hotels on site, but at the price this cannot be faulted.

The hotel is very near the airport with regular bus transfers if required and we found both drivers very friendly and professional. Although the outside of the hotel looks rather tired and dated, that is certainly not the case once inside.

Despite the early morning hour of our arrival, we were greeted by a pleasant and alert receptionist and within minutes we were on our way to the room. This was comfortable and well suited to both leisure and business travellers with plenty of desk space for laptop, etc. There is free wi-fi in the rooms and two desktops with printers in reception but these were at a cost.

We booked bed and breakfast and the biggest surpise for us was the breakfast. I have used many hotels in the area and regrettably have also eaten in several of the airport restaurants. I can honestly say that this was the best breakfast I have experienced and, bearing in mind the price of the alternative sites, for a 'Full English' it was excellent value at £9.50 or only £7.50 if you upgrade at checkin. (Prices were on 12th June, 2010). Service was buffet style but the food was well presented and fresh, unlike most other offerings I have experienced.

All in all, a very pleasant experience and one that I will defintely be repeating.

You may be asking why I graded this as 'Very good' and not 'Excellent'. Well, nobody is perfect (including me!) and there were a couple of minor problems but both were sorted immediately and to our total satisfaction.

  • Stayed: June 2010, travelled as a couple
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Thank Jetlagged787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Airport Inn Gatwick

Address: Longbridge Roundabout | Gatwick, Horley RH6 0AB, England (Formerly Gatwick Moat House)
Region: United Kingdom > England > Surrey > Horley
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 11 Hotels in Horley
Price Range: £40 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Inn Gatwick 3*
Number of rooms: 125
Official Description (provided by the hotel):
Located less than a mile from Gatwick Airport and train station, the hotel has had a complete refurbishment and transformation in 2006 and in 2013 the public area was refurbished. Offering 125 non-smoking, air-conditioned bedrooms, all with wireless internet access. The hotel also benefits from having a new range of family bedrooms sleeping between two and seven guests. A shuttle service to the airport is available 24-hours. ... more   less 
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Also Known As:
Best Western Gatwick Moat House Hotel Horley
Best Western Horley
Horley Best Western
Airport Inn Gatwick Horley, Surrey

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