The staff were helpful but otherwise the hotel is a disgrace. It looks like it is being run with no money to spend on repairs or decoration. We changed rooms from a smelly one to a slightly less smelly one but the bedding still seemed oddly musty. The bed was uncomfortable and the bathroom is small and horrible. The restaurant is best avoided-the food we ordered was barely edible.
The parking and hotel packagge looks like reasonable value until you actually get to the hotel. Next time we will spend a little bit more money to get our holiday off to a better start.
- Official Description (provided by the hotel):
- The BEST WESTERN Gatwick Skylane Hotel, the shortest of short-hauls away from London Gatwick Airport, is ideal for overnight stays en route to foreign destinations and just the ticket for short breaks close to London too. The hotel is as affordable as it is affable, combining great value with friendly service and warm Best Western personality. And as you would expect from a conveniently located London Gatwick Airport hotel, we offer parking and transfers to make your journeys a joy. Situated in the south east of England, the BEST WESTERN Gatwick Skylane Hotel also puts you within touching distance of Central London, with a 45 minute train ride making departures to London Gatwick Airport equally hassle free. From our bar to our breakout areas and our restaurant to our rooms, the hotel has everything you might need for functions, conferences, meetings, weddings, private parties and great nights sleeps! ... more less
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- Also Known As:
- Best Western Gatwick Skylane Hotel Horley, Surrey