I stayed there with my daughter, I was worried after reading the reviews. On arrival I was pleasantly surprised. For the price I paid with parking it was great. I don't know what people expect for their money. I paid £40 less than gatwick long stay parking. The hotel is basic but I found all the staff helpful especially the minibus drivers doing the airport transfers. I feel I had very good value and will be booking it the next time I fly from gatwick.