The hotel is modern and clean. But the most important thing for us was the early morning call so that we didn't miss our flight and lose the holiday.
We booked a call for 05.15am to catch the 06.00am transfer to Gatwick. Our friends in another room also booked the same call time.
Neither of us received a call, and when we complained to the desk that we had never stayed in a hotel where the the morning call had not been made, we did not even receive an apology.
- Official Description (provided by the hotel):
- The BEST WESTERN Gatwick Skylane Hotel, the shortest of short-hauls away from London Gatwick Airport, is ideal for overnight stays en route to foreign destinations and just the ticket for short breaks close to London too. The hotel is as affordable as it is affable, combining great value with friendly service and warm Best Western personality. And as you would expect from a conveniently located London Gatwick Airport hotel, we offer parking and transfers to make your journeys a joy. Situated in the south east of England, the BEST WESTERN Gatwick Skylane Hotel also puts you within touching distance of Central London, with a 45 minute train ride making departures to London Gatwick Airport equally hassle free. From our bar to our breakout areas and our restaurant to our rooms, the hotel has everything you might need for functions, conferences, meetings, weddings, private parties and great nights sleeps! ... more less
- Reservation Options:
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- Also Known As:
- Best Western Gatwick Skylane Hotel Horley, Surrey