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“Basic but .......”

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BEST WESTERN Gatwick Skylane Hotel
Ranked #27 of 30 Horley B&B and Inns
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Basic but .......”
1 of 5 bubbles Reviewed 12 November 2013

Do not be tempted by it's conveniently places, reasonably priced tariff!
We experienced a leaking sink & lumpy bed. Having booked A YEAR IN ADVANCE stunned to be told on our return from holiday NO ROOM AVAILABLE! Taken to another hotel where we had to climb 3 flights with heavy suitcases (no lift) at past midnight. Waited in the rain for taxi organised by Days for 8.00am which eventually arrived at 8.30. What a shambles!!

Room Tip: Don't!
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CornishRedwing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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980 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (169)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Chelmsford, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 9 November 2013 via mobile

Tired and dated. Stayed a night before a very early flight at short notice, chose based on price. Bed was lumpy snd could feel tge springs, tv remote had the back hanging off. Worse though no hot water! Shower temperature knob had the safety button missing to get decent temperature. .. even so it was freezing, sink too. I had to boil kettle to wash, not ideal at 0500. I wouldn't choose again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Herr_Blair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon uk
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 8 November 2013 via mobile

Stayed here overnight before early morning flight. Paid £54 with 8 nights parking plus £10 for return transfer.
simple check in. Very clean room with modern bathroom. Bed surprisingly comfortable. Booked 6.20 am transfer which was on time and only took a few minutes. Return was easy too, a board by the stop gave a number to call from the telephone provided. Pick up was very fast and efficient.
a pub serving food was a very short walk (left out of carpark) also a petrol station 2 minutes down the road for snacks.
I would use again.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paddywinkles151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 4 November 2013

We stayed here the night before an early flight on 23rd October.We also used the parking facility which was very convenient.Car was left on site. We left early so they arranged a cab for us which was £6 very cheap compared to other firms in the area & airport.The rooms are very clean, we didn't eat here so can't comment. Overall a nice convenient hotel near the airport.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TMLBaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
llandeilo
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 27 October 2013

The hotel is modern and clean. But the most important thing for us was the early morning call so that we didn't miss our flight and lose the holiday.
We booked a call for 05.15am to catch the 06.00am transfer to Gatwick. Our friends in another room also booked the same call time.
Neither of us received a call, and when we complained to the desk that we had never stayed in a hotel where the the morning call had not been made, we did not even receive an apology.

Room Tip: Take an alarm clock....DON'T rely on room-service.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank paul d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 27 October 2013

The hotel was clean and front desk staff were helpful and friendly. Room size was good for 3 people. The restaurant food was good as was the service. There is nothing to do nearby that is within walking distance, so I wouldn't recommend this hotel if you do not have a vehicle. Walls are paper-thin -- we could clearly hear the conversations that were happening in the room next door. All in all, it was a good hotel for an overnight before heading out to a vacation via Gatwick airport.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stevenage
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 27 October 2013

As we were flying out of Gatwick we stayed overnight and parked up free 1 week the Hotel is a standard Hotel the staff were pleasant and the room was clean tidy and the bed was comfortable there is 2 restaurants on site and looking at the prices were good value we had already booked at an Italian further down the road but would have gone to one of the restaurants otherwise would use this Hotel again as I said for an overnight stay good. The only criticism was the transfer bus does not operate after 12 midnight but fair play to the reception gave us a taxi cab tel number who don't charge over the odds quick pick up from the airport and only paid £6 the other airport taxis £11

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Frank T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Gatwick Skylane Hotel

Property: BEST WESTERN Gatwick Skylane Hotel
Address: 34 Bonehurst Road, Horley RH6 8QG, England
Region: United Kingdom > England > Surrey > Horley
Amenities:
Bar / Lounge Free Parking
Hotel Style:
Ranked #27 of 30 B&Bs / Inns in Horley
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN Gatwick Skylane Hotel 3*
Number of rooms: 74
Official Description (provided by the hotel):
The BEST WESTERN Gatwick Skylane Hotel, the shortest of short-hauls away from London Gatwick Airport, is ideal for overnight stays en route to foreign destinations and just the ticket for short breaks close to London too. The hotel is as affordable as it is affable, combining great value with friendly service and warm Best Western personality. And as you would expect from a conveniently located London Gatwick Airport hotel, we offer parking and transfers to make your journeys a joy. Situated in the south east of England, the BEST WESTERN Gatwick Skylane Hotel also puts you within touching distance of Central London, with a 45 minute train ride making departures to London Gatwick Airport equally hassle free. From our bar to our breakout areas and our restaurant to our rooms, the hotel has everything you might need for functions, conferences, meetings, weddings, private parties and great nights sleeps! ... more   less 
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Also Known As:
BEST WESTERN Gatwick Skylane Hotel Horley, Surrey

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