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Best Western Gatwick Skylane Hotel
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Reviews (1,235)
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841 - 846 of 1,235 reviews
Reviewed 15 March 2014

my husband and I stayed at days hotel Feb 26th and parked for 2 weeks while on holiday. I found the hotel staff very polite and friendly and the room was spacious and very clean. Transfers to and from airport very good.

  • Stayed: February 2014, travelled as a couple
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Thank doreen d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2014 via mobile

Overnight stay prior to flying from Gatwick. Foid in the resteraunt was terrible burger wad as tough as ice hockey puc. No hot water so no shower before we left. As for customer service well did not experience any. Unhelpfully reception and bar staff. Get location for parking but courtesy bus dies not start early so if you have an early flight ad we did book a cab the night before

Stayed: March 2014, travelled with friends
1  Thank PatronSilver_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014 via mobile

Stayed with 2 other people for the night, before flying out to Florida for 3 weeks.
We checked in and found our room with no problem. Trying to sleep the beds are really uncomfortable, it got warm but couldn't turn the aircon on but the controls were 'locked', so had to open the window. That meant it was quite noisy with the traffic passing..plus the people at gone 11:30 wheeling their cases in and talking loud and shouting.
The sowers in other rooms food be heard and sounded more like you were next to the motor room of a lift..this kept starting and stopping for ages.
There were loud creaking and noise that sounded like water dripping all through the night.
The beds were certainly not comfortable and were lumpy so did not have a great sleep at all.
It was ok for the price as we got it really cheaply but still would not go back, and would not recommend it unless there was nothing else available nearby.

Stayed: March 2014, travelled with friends
Thank LostBoyRadio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

We have used this hotel twice for overnight stay plus two weeks parking for gatwick.
Both times the service has been very good.
The car is parked onsite (not like some of the others) and a shuttle service is provided to and from the airport.
We cannot fault the overall package for a very reasonable cost and will not hesitate to use this hotel again.
As a bonus there is a very good indian restaurant in the hotel!

  • Stayed: March 2014, travelled with friends
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Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2014

Booked this hotel fo January 31st as we couldn't get into Menzies Chequers Hotel. The Receptionist (don't know if she was new, but wasn't sure which floor our room was on!. Requested an early call for 6.00 am as we were flying next morning, and was told yes ok we will call you personally. Went to our room, it was freezing, put air con/heating on and it took ages to warm up, bathroom was like a fridge, radiator didn't seem to be working so asked at reception and they said "No it's not working, leave the door to bathroom open and it will heat up!!!!!" Didn't eat in hotel as seemed to be expensive.I woke up the next morning at 6.45 - no call at 6.00!!! Found out the night receptionist was asleep!!! We left our car at Air Parks, fortunately we had parked there before, as there was no map or help if you didn't know where it was, the receptionist kept asking if we wanted a taxi to the car park, when we asked which car park they were using?????? Got to airport and realized I had left a new scarf in our room, so rang the hotel and asked if my scarf had been found, we had only left there about an hour, and was cut off, rang again and was asked to ring tomorrow, I said I am not in the country tomorrow, could you possibly get someone to look now and if the scarf is there please send it to my home, you have our address, needless to say - no scarf was sent. Just don't bother with this hotel complete waste of time.

Room Tip: Don't bother
  • Stayed: January 2014, travelled as a couple
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2  Thank Christine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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