This hotel is ok for an overnight stay to catch your early flights from Gatwick but I would not wish to stay there for more than one night. Parking although cheap is very difficult during the peak season due to lack of space around the hotel. You are requested to sign a disclaimer exempting the hotel from any responsibility for damage to your car whilst it is in their care. I would not like to leave a new car there as on the two occasions I have stayed there, I have collected my car with damage on it that was not there when I left it.
You should look upon this hotel as somewhere to sleep before a flight that is handy for the airport and where you can leave your car for a very reasonable cost. The rooms were very basic but clean and tidy the beds were poorly sprung which with the accompanying traffic noise and the noise of arriving guests throughout the night made our sleep very difficult.
We had dinner in the restaurant and breakfast in the morning, both were edible but expensive for what was on offer, staffing was very poor with long waits in the evening and morning, the barman also covered the table service and possibly also the cooking? The Dining Area, Reception Area and the rooms where we stayed required urgent refurbishing.
Transfers to the airport are not included in the initial charge, an additional charge per person being made for this service, which again is of a poor standard, on two occasions in spite of having provided the hotel with our arrival times at Gatwick, we have both times had to phone the hotel on arrival and wait in the cold and rain at the Gatwick bus stop for 30 minutes plus for the transit bus to arrive.
To summarise, this hotel is very reasonable in its charges for accommodation and parking, but if you want a hotel with more comfort and better service and food I would recommend the Holiday Inn at Gatwick which is not much more expensive, but offers so much more value in all areas.
- Official Description (provided by the hotel):
- The BEST WESTERN Gatwick Skylane Hotel, the shortest of short-hauls away from London Gatwick Airport, is ideal for overnight stays en route to foreign destinations and just the ticket for short breaks close to London too. The hotel is as affordable as it is affable, combining great value with friendly service and warm Best Western personality. And as you would expect from a conveniently located London Gatwick Airport hotel, we offer parking and transfers to make your journeys a joy. Situated in the south east of England, the BEST WESTERN Gatwick Skylane Hotel also puts you within touching distance of Central London, with a 45 minute train ride making departures to London Gatwick Airport equally hassle free. From our bar to our breakout areas and our restaurant to our rooms, the hotel has everything you might need for functions, conferences, meetings, weddings, private parties and great nights sleeps! ... more less
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- Also Known As:
- BEST WESTERN Gatwick Skylane Hotel Horley, Surrey