We always stay here when we go on holiday we book two nights one the night before and one on our return also to include parking we have never had a problem we like the hotel and have even recommended it to family and friends but on our return this time we were shocked at the room we were given the bed was so low the height if it reminded us of our grandchildrens beds it was very low and when you got in it was so soft that you sank in the middle we both found it difficult to sleep as it was to soft to get comfortable when we did manage to sleep it was for a short period of time as it was so uncomfortable that it gave you back ache. Bathroom had cracked tiles and the toilet was wedged in the corner right next to the hand basin which ment you could not sit on it properly because the sink was in the way we are normal sized people I don't know how a taller person would have managed, the bath was not cleaned properly we arrived there in the early hours of the morning and although we were up early because we couldn't sleep because of the bed I don't think it's right the cleaners are knocking on doors to see if they can clean the room if we had been asleep we would not have been pleased there must be a list of late arrivals so they need not disturb people. We decided to leave we told the man on reception of our concerns to be told he will pass the complaint on but didn't take any details then to top it off when we went to our car it was absolutely filthy we can understand it will not be spotless but it looked like someone had been rally driving in it the wheels were covered in mud and mud was splattered all up the sides the front and over the wing mirrors it certainly was not in that condition when we left it it was disgraceful we are very disappointed with Days Inn .
- Official Description (provided by the hotel):
- The BEST WESTERN Gatwick Skylane Hotel, the shortest of short-hauls away from London Gatwick Airport, is ideal for overnight stays en route to foreign destinations and just the ticket for short breaks close to London too. The hotel is as affordable as it is affable, combining great value with friendly service and warm Best Western personality. And as you would expect from a conveniently located London Gatwick Airport hotel, we offer parking and transfers to make your journeys a joy. Situated in the south east of England, the BEST WESTERN Gatwick Skylane Hotel also puts you within touching distance of Central London, with a 45 minute train ride making departures to London Gatwick Airport equally hassle free. From our bar to our breakout areas and our restaurant to our rooms, the hotel has everything you might need for functions, conferences, meetings, weddings, private parties and great nights sleeps! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Superbreak UK, Priceline, Hotels.com, TripOnline SA, Evoline ltd, Agoda, getaroom.com and Cancelon so you can book your Best Western Gatwick Skylane Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Gatwick Skylane Hotel Horley, Surrey