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“Good clean hotel but restaurant was a let down”

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Travelodge Gatwick Airport Central
Ranked #4 of 11 Hotels in Horley
Reviewed 30 October 2013

I stayed here in this hotel on 28th October 2013. Rooms nice and clean but they could do more with having more staff at the restaurant. They need to be more quick and efficient. Transport to and from the airport was very good and will definitely stay there again. Annie

  • Stayed: October 2013
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Thank povera186229
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,272 - 3,278 of 3,724 reviews

Reviewed 29 October 2013

I often use this hotel when flying from Gatwick. The staff are very friendly and it is always clean and reliable. Parked my car this time too which was easy. Bus service to airport great as it runs regularly. Food was of good quality in the restaurant. Early start so did not have breakfast.

  • Stayed: October 2013, travelled solo
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Thank welshgirl162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2013 via mobile

We are currently staying at this hotel before our flight tomorrow and paid £17 per room.
The hotel and rooms are spotless and beds comfy.
We used the restaurant and found the good to be a reasonable price for a hotel and better quality than one would expect from a Travelodge.
We checked in using the check in kiosk in reception so had no dealing with the front desk but they seemed friendly and efficient.
For £17 you won't find better and most importantly the beds are comfy.

  • Stayed: October 2013
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Thank FRESTER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

It's a handily located airport Travelodge. Its really cheap. Is it going to be the best hotel you've ever stayed in? No. Is it a clean, warm, surprisingly quiet and cheap place to stay while you wait for a morning flight connection? Yes, yes it is.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Travelodge
Thank jarethshair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

Decided to try a hotel near Gatwick for a 6:55am flight to Barcelona instead of the usual 3am taxi. After checking various options at exorbitant prices, I found a £32 deal at Travelodge. We arrived at 6:30pm and checked in using the machine - very easy. Room was one of the newly refurbished ones, with comfy bed, blackout curtains and tv - great We tried the onsite restaurant for dinner and took dessert and a bottle of wine back to the room - good.

Sleep was good, until people started leaving around 3am and the corridor lights filtered under the door. Not sure why this design is an issue, as many other hotels I've stayed in don't have this issue.
Also, the only free wifi was in the restaurant area, in your room you would have to pay to access. Seems weird in 2013.

Overall a good choice at a good price for what we got, and if we had a early flight I would use this hotel again. Easy to get to and from via shuttle-bus from both terminals @ £3 per person each way.

  • Stayed: October 2013, travelled as a couple
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Thank Michelle074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

This Travelodge hotel is great!, you can get the shuttle bus from the Airport (both terminals) for only £3.00 each, they drop you right by the door. The hotel is one Travelodge has taken over so the room sizes are really generous and comfortable, the lounge and bar area are Hugh!!, more could have been done to make it more intermit, however the bar prices are really reasonable and the food on offer looked really nice, plus for the seasoned traveller the bar is open 24 hours ...... Hic!!. would we stay here again?....YES we would.

  • Stayed: October 2013, travelled as a couple
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Thank kingswoodkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

We stayed the night before our early morning flight and deceided to try this Travelodge as we stayed at Lowfield Heath last year. Much improved from their other hotel, but it's still quite souless and the staff, although friendly enough, don't go out of their way to provide great customer service. There wern't many parking spaces left when we arrived which was about 9pm and then we had trouble getting the parking ticket out the machine. One of the receptionists had to hoist it out with her fingers. Nice!
Room was fine and it did the trick for one nights stay. Didn't have dinner or breakfast, so can't comment im afraid. Would I stay here again? At those prices, yes of course!

  • Stayed: October 2013, travelled as a couple
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Thank Bunny15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travelodge Gatwick Airport Central

Address: Povey Cross Road, Horley RH6 0BE, England (Formerly Mercure London Gatwick Airport Hotel)
Region: United Kingdom > England > Surrey > Horley
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #4 of 11 Hotels in Horley
Price Range: £41 - £60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge Gatwick Airport Central 3*
Number of rooms: 400
Official Description (provided by the hotel):
Our Gatwick Airport Central hotel sits in a prime location just a mile from Gatwick airport. Rest your head here, then catch your flight feeling rested, refreshed and ready for your trip. There's also plenty to see in the surrounding area, including Hever Castle, once home to Anne Boleyn, and Chartwell House. And why not take advantage of the 24-hour shuttle to both the North and South terminals? Our exciting multi-million pound refurbishment programme brings you newly designed standard rooms with our comfy king size Travelodge Dreamer™ bed, four plump pillows and a cosy duvet. Plus our new SuperRoom option for added comforts. Our newly designed Bar Café serves breakfast and tasty evening meals. ... more   less 
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Also Known As:
Travelodge Gatwick Airport Central Hotel Horley
Mercure Hotel Horley
Accor London Gatwick Airport
Renaissance Horley
Travelodge Gatwick Airport Central Horley, Surrey

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