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“Exceeded expectations”

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Travelodge Gatwick Airport Central
Ranked #5 of 11 Hotels in Horley
Isle Of Man, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Exceeded expectations”
Reviewed 7 March 2014

We had an overniight stay either side of a week in Spain and chose Travelodge family room basically for price but were pleasantly surprised at the ease in getting to the place (bus every 15 minutes), the rooms were spotless and comfortable and the food was good quality and very reasonab;y priced. All the stff were very friendly and we were under no pressure to vacate on our last day..

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,199 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (169)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
North Wales, Pennsylvania
1 review
Reviewed 7 March 2014

I stayed with my family for the very first time at this Travelodge in Gatwick Central last weekend and we find it really good. Family room is surprisingly spacious and clean. I specifically love the layout of the room where the bathroom is kinda build more privately. I mean the bathroom door is further away from the beds. I had a room where air-conditioned works well so me and my family really had a good slept all through the night. Bathroom were sparkly clean too which is very important in a hotel room. We also enjoyed our breakfast and again, we just love the space. A huge lobby too. I much prefer spacious hotel as it is less stressful especially when my kids decided to play around and make noise. It was a great night! I highly recommend this hotel especially to those who fly from Gatwick aiport as it is pretty spacious, clean, good service and good value for money. A++++++++++++

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javea, Spain
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 6 March 2014

We stay here regularly, very convenient for late arrival into Gatwick airportor early start from Gatwick airport, shuttle bus runs all night. Bar is ok, late night snacks more than acceptable main meals are value for money.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marie-Mike-G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 March 2014

My wife and I stayed here for one night before our flight the next day.
The room sare fresh and clean.
Bathroom could be cleaner and some fixtures and fittings need replacing.
Went to the restuarant down stairs for dinner.
Food was ok but ok for price.
Beds are comfortable and clean.
Air con was faulty

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank richard w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cornwall
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 4 March 2014

Overall excellent for an overnight stay prior to flight from Gatwick, quick and easy transfer to and from airport, room was clean and comfortable and very good value as booked well in advance. Only down side was the food, was cheap but the quality suffered very poor quality. Would have been better to have just one course and concentrated on standard.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
Thank emie-lou13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
86 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 March 2014

It was perfectly placed as a stop over for work. All the staff were very nice and the pizza there was very tasty. Breakfast did a job and filled a gap Neil the afternoon.

But as I was working on a proposal, I was awake until 1am. Pulled back the covers and there was a yellow stain on the sheet and it smelt!!

So, decided to sleep on top of the duvet so was cold and a bad night sleep. Would have changed if it wasn't already late.

  • Stayed February 2014, travelled on business
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Helpful?
Thank Ceri g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Amy from Customer Services at Travelodge Gatwick Airport Central, responded to this review, 11 March 2014
We are sorry to learn of your recent dissatisfaction Ceri g. We would expect our housekeeping staff to check all of our linen so it is regrettable to learn you found your sheets were in an unacceptable condition. We would like to take this opportunity to investigate the concerns that you have raised, please use the contact us button on our website to provide us with more information which will allow us to offer a resolution.
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Dorset
Level Contributor
308 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 1 March 2014

We were on the fifth floor of this large hotel with an excellent view of the large car-park. The parking is fairly secure.

Sparse toiletries, only a small bar of soap, no bags of squeezy bottles hanging on the walls. No hair drier, no Bible. At least the bed was comfortable, a King, but only a British one so 5 feet wide not 6 feet and the reception staff were efficient. There was no telephone in the room - what about emergencies? Also not wake up calls!

The breakfast was fairly good, the cooked was excellent, also good range of cereals, bu the orange 'juice' was fizzy and tasted off.

We paid £24 so it was brilliant value for money.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank halilley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Amy from Customer Services at Travelodge Gatwick Airport Central, responded to this review, 11 March 2014
Thank you for your feedback halilley. We sorry to read that you were unhappy that the room didn't provide you with the additional items that you would have expected. We do not offer things like toiletries, phones, hair dryers as a brand standard, however hair dryers may be borrowed from reception on a first come first serve basis and you will have the option to purchase any extra toiletries in the vending machine at reception. This helps us to continue to offer competitive rates for our customers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Travelodge Gatwick Airport Central

Property: Travelodge Gatwick Airport Central
Address: Povey Cross Road, Horley RH6 0BE, England (Formerly Mercure London Gatwick Airport Hotel)
Phone Number:
Region: United Kingdom > England > Surrey > Horley
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #5 of 11 Hotels in Horley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Travelodge Gatwick Airport Central 3*
Number of rooms: 255
Reservation Options:
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Also Known As:
Travelodge Gatwick Airport Central Hotel Horley
Mercure Hotel Horley
Accor London Gatwick Airport
Renaissance Horley
Travelodge Gatwick Airport Central Horley, Surrey

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