No one to serve breakfast two mornings running, proprietor had to be got out of bed to do it. Was mildly threatening when complaint made, and tried to cover the matter by being untruthful about breakfast times. They say Breakfast is served, from 7.15 and invite you to book, we did that and no one arrived to do it until about 7.40, and that was the driver who had just taken someone to the airport. One guest on Sunday had to go without anything as she had a plane to catch, and she had been recommended to stay there by a friend! A complete shambles. Room not serviced during stay. says he will greet guests on arrival, those that discovered the 'Marie Celeste 'must have been made more welcome. Just left to fend for ourselves, find keys/room. Don't believe a word that the publicity says about this place.
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- Also Known As:
- The Lawn Guest House Hotel Horley
- The Lawn Guest House Horley, Surrey