Have stayed at this hotel on two previous occasions and had been very satisfied but having stayed there recently would never go back! The hotel has changed hands and not for the better. The bathroom was awful, scalding hot and very noisy shower, mouldy walls with paper peeling off. Had to pay for the shuttle to the airport at 6.30am. When we arrived back from our trip and phoned to be picked up at 8.am we were told the bus didn't start until 9.am so ended up paying for a taxi to take us. A very disappointing stay.
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- Also Known As:
- Gainsborough Hotel Horley
- Gainsborough Lodge Horley, Surrey