We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“No, No!” 2 of 5 bubbles
Review of The Stirling Highland Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
The Stirling Highland Hotel
Ranked #6 of 21 Hotels in Stirling
İstanbul
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“No, No!”
2 of 5 bubbles Reviewed 14 August 2012

On our way back to Edinburgh we decided to spend a night in Sterling in order to see this beautiful town. This was a last minute decision so we were not prepared on where to stay in Sterling. After couple of unsuccessful guest house attempts we finally find a room in this hotel. We were very happy with the location and we thought why not give it a try. As we enter the lobby area we were greeted by the restaurant manager(which we find out later on), he told us that they are the only 4 star hotel in the city that is why their prices are a bit expansive (interesting!!), we paid 140 pounds for the night (we checked in at 8PM). Later when I ask for a good restaurant recommendation, we were told that the restaurant in the hotel is the best! We told him that we would like to have the dinner somewhere else and he took out a map and draw a circle around the old town and said " this is the old town, all restaurants are there. I am not from Stirling so I don't know any of them and since I am the restaurant manager I should be promoting our place not other places!" No comment!!!

The room was nowhere near a 4 star hotel, our shower was not working properly, they send someone to fix it. The service was fast and efficient. The room was clean but it need a bit of fresh air when we arrive. It feels like nobody stayed there for a month or so. The building itself is interesting, I think you should have a visit to see the building alone. The breakfast was really, really disappointing. Orange juice was gone by the time we arrive (9.30AM), eggs were cold and variety was very poor.

I don't know if this hotel is the best option in Stirling but if that is the case than I highly recommend you not to stay in this town, visit here for a day and move to your next destination before it gets dark.

So disappointed !

Sarp

  • Stayed August 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Nople
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STEWARTBOND, General Manager at The Stirling Highland Hotel, responded to this review, 3 September 2012
Thank you for taking the time to review The Stirling Highland Hotel. I'm sorry that you did not enjoy your stay.

I regret that our service caused such niggles for you. I can assure you that difficult service attitudes are not the norm here and all your points have been shared for improvement.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,879 reviews from our community

Traveller rating
    638
    675
    325
    144
    97
See reviews for
241
969
60
213
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (304)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Berlin, Germany
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 13 August 2012

This place was ok, for a couple of nights. Our room was very small and had no view. Very busy, so was a little noisy. Room was clean as was the bathroom. Breakfast was good and had quite a good choice. Stayed here to visit Stirling Castle, so this was the highlight of our visit.

Stayed August 2012, travelled as a couple
Helpful?
1 Thank Jerome D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 August 2012

We booked into this hotel after leaving another one in Stirling which failed to live upto expectations and boy, were we glad. Its a travel lodge with more. Location to the castle and town centre was excellend and parking for free too. Highly recommended although choice at breakfast could be improved for veggies.

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jacky1362
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenock
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 8 August 2012

Stayed at the Stirling Highland for a few days in July and enjoyed our stay very much. The rooms were spotlessly clean, staff very helpful and pleasant and the food was very good.

Made good use of the leisure facilities and was very happy, that due to a cancellation I was able to get a massage at very short notice, the staff at the leisure centre were very helpful and pleasant.

The hotel itself is full of interesting facts about its history.

Would recommend this hotel and I will be returning in the not to distant future.

  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 6 August 2012

The accommodation at this hotel and the service was disappointing . . . I stayed with my adult grand-daughter for one night in June, 2012. Both the bedroom, which was quite small with two single beds, and the ensuite bathroom were decidedly tired. In fact the whole place has that feeling about it. A make-over would be of benefit. We checked in at about 4.30 p.m. and our room lacked towels and toilet paper. Advertisements declare that WiFi is free 24/7 but it is not consistent, constantly cutting out. The staff at the front desk did not know how to connect to WiFi nor would they acknowledge that it had a problem. They offered to give us another room but after following one lady up a long corridor while she opened the doors of five rooms finding that each of them had a queen or king bed we decided that finding a room with two single beds was too difficult and stayed where we were put.

  • Stayed June 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank MarionClark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 6 August 2012

We stayed for a night. Room service was completely missing. It seems there was recent change in the hotel management and they were trying to get their acts together. When we reached (in the afternoon), rooms were not ready. Entry card didn't work properly (multiple times).

However, breakfast was great!

  • Stayed June 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank askullu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 6 August 2012

very impressive from the outside and very friendly on the inside.This hotel is central for everything.there are plenty of places for food and drink surroundnig it although it`s in a quiet location at the same time!The rooms are very clean and comfortable and right from check in ,there is a feeling of pride and a `nothing too much trouble attitude.`The pool,although quite small is also well kept.I would highly recommend this hotel.

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Frances M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Stirling hotels
0.7 mi away
Premier Inn Stirling City Centre Hotel
0.2 mi away
Friars Wynd Hotel
Friars Wynd Hotel
#3 of 21 in Stirling
4.5 of 5 bubbles 151 reviews
0.2 mi away
Golden Lion Hotel
Golden Lion Hotel
#10 of 21 in Stirling
3.5 of 5 bubbles 893 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
Stirling Court Hotel
Stirling Court Hotel
#7 of 21 in Stirling
4.0 of 5 bubbles 477 reviews
1.3 mi away
Holiday Inn Express Stirling
0.4 mi away
Lost Guest House
Lost Guest House
#14 of 21 in Stirling
3.5 of 5 bubbles 341 reviews
Show Prices
Show Prices
Show Prices

Been to The Stirling Highland Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Stirling Highland Hotel

Property: The Stirling Highland Hotel
Address: 29 Spittal Street, Stirling FK8 1DU, Scotland
Region: United Kingdom > Scotland > Stirling > Stirling
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 21 Hotels in Stirling
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Stirling Highland Hotel 4*
Number of rooms: 96
Official Description (provided by the hotel):
The 19th Century, four-star Stirling Highland Hotel used to be the city’s high school and is just a few minutes walk from Stirling Castle and the attractions of the city. Its 98 bedrooms include 18 premium bedrooms and 2 deluxe rooms and Stirling is the gateway to the Scottish Highlands so majestic mountains and tranquil lochs are close by. Enjoy the Trossach’s National Park before sampling a single malt in the hotel’s new on-site Stirling Whisky Shop. Unwind in the spa, enjoy award-winning food in the 2 AA Rosette Scholars Restaurant then relax with a nightcap in the Headmaster’s Bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Superbreak UK, Booking.com, Hotelopia, Priceline, Lastminute, Odigeo, Agoda and Hotels.com so you can book your The Stirling Highland Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Stirling
Stirling Highland Hotel
The Stirling Highland Hotel Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing