Poor service which put a damper on the weekend. Reception and front of house staff were excellent. However, restaurant manager needs lessons in customer service. We were not offered wine list when ordering our meal although several of us did adk. Ed eventually got our wine with our desserts! Restaurant manager had serious attitude problems during our experience. Could not seat 8 of us together for breakfast although we had been seated together the night before for dinner.
- Official Description (provided by the hotel):
- The 19th Century, four-star Stirling Highland Hotel used to be the city’s high school and is just a few minutes walk from Stirling Castle and the attractions of the city. Its 98 bedrooms include 18 premium bedrooms and 2 deluxe rooms and Stirling is the gateway to the Scottish Highlands so majestic mountains and tranquil lochs are close by. Enjoy the Trossach’s National Park before sampling a single malt in the hotel’s new on-site Stirling Whisky Shop. Unwind in the spa, enjoy award-winning food in the 2 AA Rosette Scholars Restaurant then relax with a nightcap in the Headmaster’s Bar. ... more less
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- Also Known As:
- Barcelo Stirling
- Stirling Highland Hotel
- The Stirling Highland Hotel Scotland