We stayed here for four nights knowing it was a convenient city centre location close to the bus and train station. It worked well for a walking holiday and also had easy access to the road network.
It has a convenient car park.
However it is not value for money and is a tired place. Its four stars should be downgraded to three until it is renovated and upgraded.
It appears to focus on coach parties and therefore is far from a degree of exclusivity that it markets itself as.
All the staff we came across were professional, courteous, helpful and polite especially Mark the barman and Paulina in the breakfast restaurant.
The bar does not stock bottles of local real ale which I think is a missed opportuinity. Instead it has Tetleys as a cold gassy keg beer, no doubt Puma HQ has a goodcommercial deal for the whole of the UK. Consequently I only had a drink in the bar one night out of four and also ate elsewhere so the hotel did not maximise their potential turnover from me.
The evening restaurant was very good, it has one rosette (not the two it markets itself as). The food is well cooked and well presented and enjoyable. The service was good as well.
The restaurant for breakfast is another thing and was far from the evening dining experience. The breakfast was a help yourself cold and hot canteen style buffet which reminded me of my army days. The food was decent enough but I think this style of breakfast is such a cop out especially after the fine dining experience of the evening. Of particular note is that fried eggs are cold when they come straight out the kitchen! I would also note that for those requiring a gluten free alternative to a cooked breakfast eg fish then you have to pay extra. My wife did have this one day but the parsley butter was missing because the cook had run out (? I though it would have been made in the kitchen) and the fish appeared to be out of a packet rather than fresh. Again this is not what I would expect of a 4 star hotel. So not impressed.
So in conclusion it is a good location for Stirling but beware of lots of coach party tourists, a canteen style breakfast and no local beer to sample.
Overall for the money, not good value and needs to do much better especially with a new hotel opening next door. A long way from four star and continuing on the downward slope it seems .......
- Official Description (provided by the hotel):
- The 19th Century, four-star Stirling Highland Hotel used to be the city’s high school and is just a few minutes walk from Stirling Castle and the attractions of the city. Its 98 bedrooms include 18 premium bedrooms and 2 deluxe rooms and Stirling is the gateway to the Scottish Highlands so majestic mountains and tranquil lochs are close by. Enjoy the Trossach’s National Park before sampling a single malt in the hotel’s new on-site Stirling Whisky Shop. Unwind in the spa, enjoy award-winning food in the 2 AA Rosette Scholars Restaurant then relax with a nightcap in the Headmaster’s Bar. ... more less
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- Also Known As:
- Barcelo Stirling
- Stirling Highland Hotel
- The Stirling Highland Hotel Scotland