I fail to understand why cleaner can prepare a room for the next guest and not notice that the main bedroom light is not working, two of the battery powered stick-on bunk lights are laying on the window sill or that there is no plug for the sink. Or are the faults reported but no maintenance is performed?
Yes the mattresses were comfortable, yes the location is good, yes the staff were friendly, but should we be still accepting excuses for poor maintenance - irrespective of the £80/night I paid?More
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