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“Lunch at The Inn”
Review of The Inn at Torbrex

The Inn at Torbrex
Ranked #26 of 245 Restaurants in Stirling
Certificate of Excellence
Cuisines: British
Dining options: After-hours, Breakfast, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Reviewed 8 January 2016 via mobile

What an excellent place. Lots of choice from a reasonably priced menu. The food was excellent so they will be excused for serving a different ( and more expensive ) wine when my wife asked for another glass of wine.

Thank TheLandRover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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164 - 168 of 372 reviews

Reviewed 3 January 2016

On Sunday 27th December 2015 we had booked a meal for seven people at the Torbrex for a special family occasion. We paid £10 pp at the time of booking and as we are fairly regular customers we had expected to enjoy a nice evening. Unfortunately we were extremely disappointed by a number of things. 1. Several items on the a La Carte and festive menu were not available including Turkey. 2, We chose from the available items which were acceptable when they arrived however when it came to dessert only two items were available and we were informed the restaurant had no vanilla ice cream available. We asked if we could select a dessert from the festive menu and were told we could not swap between the menus even though several of our party had chose steaks which were more expensive than the three course festive dinner. After choosing desserts one member of the party was told their selection was not available. To add insult to injury on checking our bill we discovered that the missing dessert had been charged on the bill and the bill also omitted the deposit that we had paid previously. An overcharge of nearly £70. This had happened before with this restaurant who had previously charged us, for a bottle of wine we had not ordered.
A number of excuses were offered about supplies running short however as the booking was made well in advance it should surely be the responsibility of management to ensure that customers are catered for and a high standard of service are provided. Surely because it is Xmas it is not acceptable for customers to be asked for a deposit to be then be told the items you thought you had secured were not available.

    • Value
    • Service
    • Food
2  Thank Gordon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2015 via mobile

Absolutely fabulous! Food, choice, service all outstanding. It was our first visit on recommendations of lots of friends and can't believe this little gem was on our door and had never been. Can't wait to get back! Highly recommended.

Thank tartantot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2015 via mobile

The Inn was a little hard to find but, worth the effort. A warm welcome led us to a nice table and a refreshments order followed quickly. The menu is varied with excellent choices at fair prices. The ambience is warm and classy with the staff going about their business with a quiet professionalism befitting the surroundings . The food was excellent and well priced and we would certainly return.

1  Thank Ian Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2015 via mobile

Heard good reviews about this place and been meaning to go here for sometime. A lovely building in quiet surroundings. We were welcomed in by an enthusiastic guy, who explained all the food options and recommended the theme nights for future visits. The food was good and also value for money. We will definitely come back. Excellent customer service.

1  Thank Redundancy-holiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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