My friends booked a table for Sunday lunch here as a celebration for my wife's 40th. We arrived in plenty of time for booking and checked with bar staff to see if our table was available. She checked and said that it wasn't and to have a drink while we waited.
45 minutes later we thought it was getting a bit ridiculous that we hadn't been called so my friend went to check. Only to be told that everyone who had booked a table had been seated. They then checked my friends booking only to say that someone with the Same Name and party size had taken our table.
There was no apology and an attitude that had an air of obnoxiousness about it.
We immediately left .. And Will never return... Do yourself a favour and choose somewhere else
- Official Description (provided by the hotel):
- We are a family run business offering home made food in our restaurant, we have a very friendly cosy bar area serving the most popular draught products and also a good choice of real ales. We have bed and breakfast also available all three rooms have en suite, TV's with free view channels and tea and coffee making facilities. We also have an event marquee that can cater for wedding receptions up to 120 guests for a sit down meal and up to 150 for an evening party. for more information please ... more less
- Also Known As:
- The Brynffynon Hotel Pontypridd, Wales