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“Awful”
Review of The Bollywood Masala Restaurant - CLOSED

The Bollywood Masala Restaurant
Cuisines: Indian
Dining options: After-hours, Delivery, Reservations
Restaurant details
Dining options: After-hours, Delivery, Reservations
Reviewed 23 March 2014

Delivery took over an hour and a half - thirty minutes later than estimated delivery date. When food finally did arrive, not one of the three curries we had ordered was correct. We ordered a lamb tikka masala, a chicken bhuna and the buttered chicken - we were given a chicken korma and 2 flavourless tomato dishes. We were also given plain nans even though we had ordered - and paid extra - for a keema nan and a peshwari nan. They didn't even get our drinks right. The only half decent part of our meal was the meat samosas. Tried phoning back to get this sorted out and there was no answer on the phones. Will never EVER order from here again and unless you want to be disappointed, waste 30 odd quid and end up going hungry, I wouldn't bother. Find somewhere else.

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1  Thank moggyrose25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (30)
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2 - 6 of 30 reviews

Reviewed 8 March 2014

Ordered first meal which was great and on time. Then problems started with second and third attempt at ordering food for delivery. 2nd time was on Feb14, ordered online but was rung back to say they were too busy to deliver. No problem it was valentines day afer all..but they took payment later that month for a meal we didnt receive. Eventually repaid after a few phone calls. Third time was tonight, rang order through at 5.30 told it would be delivered by 6.30 nothing arrived and when rung they asked us to collect or wait another 30 minutes as their driver was late! Cant see why a phone call couldn't be made to explain the delay. Won't be ordering again which is a pity as the food was good.

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1  Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2014

We ate in the restaurant, it was lovely. Our waiter asked us how we liked our curry and the chef cooked four different individual meals to our preferences. Absolutely brilliant. The waiter was attentive and the food was great. The restaurant area was very modern and clean.

Big thumbs up!!

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Thank GemLED
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2014 via mobile

Reading some of the reviews I was a little put off, decided to order regardless!!
Saturday night at 7.30, estimated delivery time was 8.35 and the food arrived at 8.45, service was lovely the delivery man was very friendly!! Food was lovely and really great for price

Definitely ordering from here again

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Thank Abistreet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2014

We've been trying for some time to find a decent Indian Takeaway meal in the Pontypridd Area and know we have found it. Over the past 3 weeks we have ordered three meals and they've all arrived promptly and with a friendly delivery driver. The food is exceptional - really authenticate and arrives in foil containers instead of dreadful plastic containers. We've ordered chicken vindaloo, onion bhaji's coconut rice, pashwari nan breads and mushroom bhaji and they've all been excellent tasty and hot - the sauces look authentic and taste great.

Ive even phoned to compliment the chef - will continue to use as our only source of indian takeaway. Keep up the good work guys.

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Thank kathyandsimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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