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“University drop-off”

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Heritage Park Hotel
Ranked #3 of 3 Hotels in Pontypridd
Bridlington, United Kingdom
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“University drop-off”
4 of 5 bubbles Reviewed 25 September 2013

We stayed at the Heritage Park for 2 nights after dropping son at university in Pontypridd. Booked last minute through Laterooms.com we had a 2 night break for £170.

The staff were very friendly and helpful, the hotel was easy to find and in a great location for visiting the area.

The room was spacious and clean though operation of the shower was confusing.

Service in the restaurant/dining room was good, meals plentiful. I would have liked a fried egg for breakfast, perhaps I should have asked.

I would not be put off by others petty, negative comments. Its a base for sleeping and eating. If you want to spend time looking for fault rather than enjoying your holiday this really confuses me why people leave home.

Will definitely stay again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flysplat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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269 reviews from our community

Traveller rating
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    77
    47
    41
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • French first
  • Any
English first
Stevenage, United Kingdom
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 22 September 2013

Stayed at the hotel for a family wedding , over a friday and saturday night !
The hotel staff were overall friendly, helpful and always eager to please, nothing was too much trouble. However the fabric of the building itself was showing its age and was looking weatherworn in places. The pool/sauna/fitness area was the prime example of this, the changing rooms looked shoddy and dirty, with a hole in the ceiling. Bottles of chemicals were sitting around, the walls showed signs of mould, inside, and rot outside. In several places the carpets had holes, door handles were bent and broken. Our room itself was generally in good repair but was minimalistic ally furnished and tea coffee etc was not replenished on the second day!
The standard of the food in the restaurant was very high in the evening, the service was excellent as well, and good at breakfast which was a pretty standard buffet!
Noise was an issue on the saturday evening as there were 2 functions going on, neither of which I was informed of when booking only a short time before. Whilst I would still have stayed I would have asked for a room away from the hotel entrance where people congregated to smoke and wait for their taxis.
The 3 certificates behind reception sum up that the hotel is capable of, they are 3 awards but, sadly, all dating from 10 years ago !

Room Tip: check for functions taking place !
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barb7267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swindon
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 15 September 2013

After reading some of the earlier reviews I was a little concerned I wanted to book just one night near the Brecon Beacons to have a break with my grown up family. We were able to explore the area and visit the Brecon railway we were then pleased to find that the hotel was only 30 minutes away from the area we had been exploring. Arrived mid afternoon during a quiet spell and took a little while to book in due to staff having other jobs to attend to but staff were friendly and helpful. Booked for an evening meal and what a delight, there were five adults so we had plenty of chance to sample a wide range from the menu and everything we had was well prepared reasonable priced and plentiful. Well done to the kitchen an excellent meal much enjoyed by all of us.

Room Tip: We did not use the spa so can not in fairness comment but it did look very inviting
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank longleaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 6 September 2013

Stopped here for coffee and ended up having some lunch. Salmon with new potatoes and greens with lemon butter was really delicious and good value for money - I think it was £6.95. The tuna and cucumber sandwiches were enough for two of us as they were double decker served with crisps and dressed salad garnish. A latte was only £1.95 and piping hot. The entire bill for the meal, sandwiches and 3 lattes was a little over £18. We ate informally in the bar lounge in big easy chairs. Will definitely go back

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank diane s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clare, United Kingdom
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 6 September 2013

WE STAY HERE A FEW TIMES A YEAR AS ITS CONVEINIANT WHEN VISITING relatives, It needs a good make over but for a 3* its OK for what you get, don't there apart from breakfast, which is OK, I always feel as does my wife it needs a good manager who is allowed to manage.
We would like to find an alternative but...................

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kgbclare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llanelli, United Kingdom
Level Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 14 August 2013

I stayed for one night. The room was quite big, but the chairs in the room were uncomfortable. The window was in the skylight and there was a rod to use to open and close the window and also to open and close the blind covering the window. The rail by the window looked rusty. The hotel could do with being redecorated. There is no lift in this hotel. Staff were friendly but drinks and food grossly overpriced.

Room Tip: Ask for ground floor room.
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anthony I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgnorth, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 6 August 2013

This used to be much better but has been neglected now for several years.. It is a pity really because it should be top rate.. Needs new decor and furnishings in bar and toilets.. Reception is like fawlty towers to look at.. Bar area dead but still should be open till eleven.. Got back half ten and had to get a drink booked to room as till had been cashed up!! Only terrestrial TV in rooms..
All in all a reasonable stay but should be twenty pounds cheaper due to all the above points!

Room Tip: Ring premier Inn at Llantrisant.....
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stoty358
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Park Hotel

Property: Heritage Park Hotel
Address: Coedcae Road | Trehafod, Pontypridd CF37 2NP, Wales
Region: United Kingdom > Wales > Southern Wales > Rhondda Cynon Taff > Pontypridd
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 3 Hotels in Pontypridd
Price Range (Based on Average Rates): £
Hotel Class:3 star — Heritage Park Hotel 3*
Number of rooms: 43
Official Description (provided by the hotel):
Set at the beginning of the famous and beautiful Rhondda Fawr and Fach Valleys and only a few miles from the town centre of Pontypridd, our Hotel is an ideal base, whether it be Business or Pleasure we are centrally located. The local Train Station Trehafod will provide links to Cardiff and Swansea whilst by car we are only 20 minutes from The Brecon Beacons National Park. We offer all of our guests Free WIFI, Free Car parking and Free use of our Pulse Fitness Centre, with a Pool, Steam-room and Gym, Lounge Bar offering Beers, Wines & Spirits. The Loft Restaurant serves Breakfast, Lunch and Dinner or for a more casual meal try our "Home from Home" dishes in our Lounge Bar. Our Management team who, together with the staff, constantly strive to ensure that guests are made to feel comfortable during their visit. ... more   less 
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Also Known As:
Heritage Park Pontypridd
Heritage Park Hotel Pontypridd, Wales

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