We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The Dirtiest Hotel Ive Ever Stayed In!!!!”
Review of Merlewood Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Merlewood Hotel
Ranked #4 of 5 Hotels in Saundersfoot
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“The Dirtiest Hotel Ive Ever Stayed In!!!!”
Reviewed 9 July 2011

First of all, the receptionist was un-welcoming and it seemed like an un-needed effort for her to check us in ? The bar is left un-attended during the day... unless you went and found the receptionist who had to manage it looked like nearly everything. Looking out of the door by the reception as my partner was checking us in, i seen 2/3 shabby looking dogs that were kept in the kitchen forecourt area. It looked absolutely disgusting. The rooms were dated, beds uncomfortable, showers had a brown sticky substance wedged in the tiles, and housekeeping staff walked in on us nearly every morning. No privacy whatsoever, the pool was closed (which is part of what you pay for)! The boss is also the chef, and although we didnt have our evening meals there, the breakfasts were awful. In total we had one egg, one sausage, one slice of bacon (chewy!), half a tomato and a triangle of deep fried bread! Which is what is described by waitering staff as a ''full breakfast''. Cutlery full of water stains, and plates so old they looked dirty, even though they probably were clean! Tea stained cups and cheap and nasty metal tea-pots (lids coming off the hinge)! Uncomfortable crumb covered chairs. Could hear the boss from where we were seated at breakfast, she seemed very blunt with all staff, and came across blunt with customers also. If you were lucky enough to get someone to serve you in the bar, they didn't even have half of the drinks on the pricelist in stock ! Ive never used this site before, but felt people needed warning away from this awful place. You could stay in a nice 4/5 star hotel for what this scabby hotel is charging ! DO NOT WASTE YOUR TIME AND MONEY!

Room Tip: Don't waste your money on this dated and dirty hotel !
See more room tips
  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank jj2800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

159 reviews from our community

Traveller rating
    63
    62
    22
    7
    5
See reviews for
63
56
6
4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Any
English first
Cardiff, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 May 2011

Very dated, reminded me of some sort of institution, hospital or care home, except they have more character. Looked clean but smelt stale, especially the bed linen. Planned stay 1 night over the Easter weekend, left after 2 hours because it was so depressing. Much better places to stay for the premium rate this hotel charged.

Stayed April 2011, travelled as a couple
Helpful?
5 Thank latedeal11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 May 2011

Spent 144 GBP for 2 nights. The rooms are old fashioned. The pool included in the price was closed. Will never go there again!

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Xiondzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 March 2010

Hi just back from 3 night stay there, hotel staff to be commended, nothing was too much trouble.
Little nuances such as previous night requests, (ice water on table - white wine chilled- extra rack of toast in morning ect. ) were repeated with no prompting. Staff so polite.
Misread time of evening meal first night , and pantered down about a hour and three quarters late, (dining room emptying)peronal intervention by deputy manager (Russell - your a saint) and no worries meal was freshly cooked and served and incident laughed off, not made to fell guilty at all.
Was driven to distraction first night by a dripping shower, reported next morning on way out .On return maintenance (late pm) had checked it out and a plumber was required ! Obviously not going to be repaired until Monday am (after leaving) drip now a continual flow so unacceptable. Personal intervention by the owner and a out of hours plumber was called and repair effected within hours - how great was that !
Ok quick summary, food great (good variation and good size portions) reccommend the home made soups, service good, staff very friendly,great sea views from dining room and bar - fresh towels and room cleaned daily well - plenty of hot water - rooms well heated and warm - outdoor pool there (too cold to try whilst there) Resort only about 300 - 400 yards away down a steep slope but at least one stop returning on the ascent to catch breath Resort though small very adequate, offerring all you'd expect and more..nice beach
Ok few cribs, my double bed was lumpy (maybe I was just unlucky) and no remote controls on colur tv's throughout hotel but hey it was a lean and a click away huh ?
Some evidence of work in progress of updating their fire sensors and alarm system buttons..but think this should be completed in near future
Over all a great little hotel and excellent value, has a great character about it..recommend to all..give it a go.

oh say hi to staff there for me..

I'll be back :O)

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pete0007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, UK
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 August 2009

First things first ..... the staff were fantastic (we had 4 kids 6m - 7yrs in our group) and couldn't have been any more helpful. The relaxed atmosphere towards children was a huge bonus and the hotel was full of families returning time and time again, a great advert in itself. However, this is a 2 star hotel and the bedrooms are sorely in need of modernisation/decoration. Probably a 3.5 out of 5

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carlos2570
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 August 2009

The hotel gave my wife and me a very comfortable break. The car park capacity is more than adequate and the appearance of the hotel as one drives in is welcoming. Check-in was organised and friendly. Our room was of a reasonable size and all furniture was uniform and well-matched with plenty of storage and hanging space. Bathroom had a walk-in wet room shower which always gave hot water. Size of bathroom was very good and in an extremely clean condition, as was the bedroom also. Choice at breakfast was good and items always freshly cooked. We did not try the formal evening meal but ate a bar meal on two evenings. The menu for the bar meals is good and we found our choices very satisfactory for size, taste and value for money. The bar offers a fine vierw over part of the beach and water.

All the staff whom we met were friendly but not over intrusive. Our only disappointment was that the bedroom's TV. set was rather dated and lacked a remote control facility.

We would not hesitate to stay here on any future visit to the area. The hotel is sited a fair distance up a very steep hill on the road to Tenby but a judicious use of the local bus services meant that we never had to walk it! Local buses will, it seems, wherever it is safe to do so, drop and pick up passengers to meet their requirements.

The total impression given by the hotel is one of being clean and well maintained.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CymroCaerdydd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 6 May 2009

We stayed as a family for two nights in this hotel. It was clean and tid but clearly in need of a major investment. The hotel was well run and the staff were without exception warm and friendly. We stayed B&B and the breakfast was well prepared and plentiful. All rooms and community areas were kept to a good standard of cleanliness. The bar was reasonable and the service good. Now for the negative ... the Hotel requires updating to bring into the 'modern era'. What do I mean? Well there is no Sky (if only in the Bar) nor WiFi these are now considered standard in most places I have stayed even in the UK! A room could also be set aside for a small Gym area ... and the pool is open to the elements ... perhaps a retractable cover of some form would help so that it could be used all year. Entertainment was limited. On or visit it seemed that the Hotel was populated by aged coachtrippers ... nothing wrong with that ... but that appears to be the market it is targeted at. Would I use it again. Well yes as it was good VFM and all the staff were friendly and that in itself helps the traveller to enjoy their stay!

  • Stayed May 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank janislynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Saundersfoot
0.2 mi away
The Gower Hotel and Orangery Restaurant
0.1 mi away
St Brides Spa Hotel
St Brides Spa Hotel
#1 of 5 in Saundersfoot
1,104 reviews
2.3 mi away
Fourcroft Hotel
Fourcroft Hotel
#11 of 23 in Tenby
368 reviews
Show Prices
Show Prices
Show Prices
2.0 mi away
The Park Hotel Tenby
The Park Hotel Tenby
#8 of 23 in Tenby
530 reviews
0.4 mi away
Cwmwennol Country House
Cwmwennol Country House
#5 of 5 in Saundersfoot
138 reviews
2.7 mi away
Atlantic Hotel
Atlantic Hotel
#4 of 23 in Tenby
421 reviews
Show Prices
Show Prices
Show Prices

Been to Merlewood Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Merlewood Hotel

Property: Merlewood Hotel
Address: St. Brides Hill, Saundersfoot SA69 9NP, Wales
Region: United Kingdom > Wales > Pembrokeshire > Saundersfoot
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Saundersfoot
Price Range (Based on Average Rates): £
Hotel Class:2 star — Merlewood Hotel 2*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Merlewood Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Merlewood Hotel Saundersfoot, Wales

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing