On arrival we were disappointed as the outside of the cabin was dirty and very scruffy looking, the hotub was enclosed on all four sides with rickety peeling fencing. The lighting was poor and the hotub itself was swarming with slugs and didn't give off a very clean impression. The temperature was 40 which was far too hot to enjoy, that teamed with all other factors simply meant it was barely used.
The inside of the lodge was dark, dull, damp and dusty. The walls were filthy, full of dust and cobwebs, as were the Lino floors, stairs, windows and all other surfaces! It was that bad my asthmatic bf felt this on his chest and my mums allergies flared up.
The carpets were all lifting up, stained and grubby, the rugs looked like they needed throwing away. The lighting was poor, many bulbs broken and insufficient which made the entire lodge very dark and dull.
The TV got hardly any reception and the freeview box didn't work. The beds were lumpy, springs clearly broken and very uncomfortable. The bed linen was worn and old and smelt ever so slightly of smoke. The lack of suitable wardrobe space, no hangers and insufficient storage teamed with very bad lighting, dust dust dust and filthy windows made for a very difficult stay.
The bathroom had no shelving or areas to put stuff on, the bath leaked all over the floor but the water was hot...whilst it lasted.
The kitchen was ill equipped. There were 4 of 'everything' but all were mega cheap and mismatched and not even clean! The oven was filthy not that you could cook anything on it because there were no baking trays. The kettle worked if you kept your finger on the switch which was fun. There was no light on the extractor hood which may sound petty but the whole place was so dark it meant you simply couldn't see! The hanging fire alarm was also a treat.
These are no way luxury in any way shape or form, they are the lower end of basic and that's if you don't mind living in filth.
We approached the owners within 30 minutes of arrival to explain how dusty and dirty it was to be told that she would get a cleaner to sort it the following morning, failing that she would do it herself. Needless to say that didn't happen.
The next time we saw her was on our 4th day when we were told that the generator had blown up and there was no electricity and we would have to leave! She did say that she was trying to sort alternative accommodation but everywhere was booked up so to call hoseasons. She said we could sort it ourselves or go home then expressed that she needed to sort out where she was staying!
All in all a bitterly disappointing break that left us astonished that hoseasons are still endorsing this place! I think a 'mystery shopper' visit is in order and a complete overhaul and deep clean!!
- Also Known As:
- Tantara Woodland Hotel Pickering
- Tantara Woodland Lodges Pickering, Yorkshire