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“Rowntree Cottage, Levisham, Nr Pickering” 5 of 5 bubbles
Review of Eastgate Cottages

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Eastgate Cottages
Certificate of Excellence
Preston, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Rowntree Cottage, Levisham, Nr Pickering”
5 of 5 bubbles Reviewed 3 August 2013

Brilliant! We knew from the moment we booked that this holiday would be something special and it was. We were about a minutes walk from the Cottage to Levisham Train Station. To see daily steam and diesels trains going up and down the line from Pickering to Whitby was memorable. This week has been the best holiday that we have had in years. It did what it 'said on the tin'. The cottage, weather, places to visit, walks and scenery have been superb. We would definately recommend to friends and will be back when our funds will allow. Well done Kevin and Elaine, for your hard work and dedication to providing such great holiday accommodation.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mazzar669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
coalmanshoss, Owner at Eastgate Cottages, responded to this review, 5 August 2013
We are so glad you enjoyed your stay with us. We do our best to ensure your stay is both pleasurable and memorable. Rowntree, and Skelton, cottage are both extremely well positioned for access to the North Yorkshire Moors railway and the surrounding moors and only staying in these cottages can you appreciate the wonderful tranquility of the area.
We look forward to welcoming you back in the not too distant future.
Kevin & Elaine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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163 reviews from our community

Traveller rating
    156
    5
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Whitehaven, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 21 July 2013

we stayed 4 times in both maybeck and littlebeck.and never been offered any type of discount for returning customers,515 a week very steep AND on the last time dust.mucky washing up brush and filthy floors.when I raised this we were grudgingly presented with a bottle of very dodgy wine,hence due to this we will definitely not be returning to eastgate.........

  • Stayed June 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank lynda w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
coalmanshoss, Owner at Eastgate Cottages, responded to this review, 5 August 2013
We were a little surprised when we saw this review as its over one year since you visited Eastgate Cottages. This was your fourth time with us so I would presume that the previous three occasions you found everything fine otherwise you would not have booked again. We take customers feedback extremely seriously and do our utmost to ensure that your stay with us is memorable in a positive way.
To address the points in your review;
- We do not offer discounts for returning customers as this accounts for 65% of our business. Our customers return for a number of reasons; quality, cleanliness, and location are the main reasons we receive in feedback.
- We try to keep our prices as low as possible but at the end of the day, you have the choice and given that you have stayed in the same cottage in 2011 then you know the quality and therefore you had the choice to book. June is a popular month and Littlebeck is a very popular cottage.
- Whilst staying with us you notified us of the cleaning oversight and we immediately offered to send in one of our staff. This was refused. We also brought a replacement brush and a bottle of wine which was accepted. No mention was made that we had not done enough to remedy the situation.
- Our wines are used in our five star properties and we personally chose them from Laithwaites, a reputable wine merchant. We understand that peoples palates differ and would have been happy to change it had we been made aware.

Finally, we would like to apologies for the cleaning oversight. We do our utmost to ensure that our cottages are presented in as perfect condition as possible and we believe that this mistake was unfortunate and was a simple oversight that we could have quickly remedied had we had the opportunity.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 19 July 2013 via mobile

This is the second time we have stayed at Eastgate and we would recommend it to anyone. This year we stayed in Littlebeck and it has been faultless. The cottage is extremely well equipped and we wanted for nothing. The laundry facilities (free to use and excellent) are a 1 minute walk away past a lovely little play area. The courtyard outside is quiet with outdoor furniture and a large parasol for each cottage - brilliant given that it's been so hot this week and we haven't actually eaten inside!
The location is fantastic. Central enough for getting out and about but with plenty of shops nearby. The North York Moors Railway is within walking distance too so you can go to Whitby for the day without worrying about parking the car. The owners and staff are all lovely and nothing is too much trouble. We will definitely be back!

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank the-lavender-house
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastgate Cottag... I, Front Office Manager at Eastgate Cottages, responded to this review, 23 July 2013
Thank you for your very kind review, and repeat custom. Glad you all had a lovely week and really pleased you are thinking ahead and have already re-booked to come again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 17 July 2013 via mobile

We have stayed in Pickering a number of times and these cottages are by far the best. Pickering is a great location and the cottages are perfectly located in the town. Everything has been thought of and cottages are so well appointed. We will definitely be back.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnHTrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastgate Cottag... I, Front Office Manager at Eastgate Cottages, responded to this review, 23 July 2013
Thank you for taking the time to review our cottages, and pleased everything was to your satisfaction. We look forward to welcoming you back again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 9 July 2013

Booked Hartof in May this is our favourite cottage 5* has everything and more! small extras ~ cake/wine bathrobes/toiletries.
Always very clean and well presented ~ private well kept gardens with seating.
will be back soon

  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Juliajean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastgate Cottag... I, Front Office Manager at Eastgate Cottages, responded to this review, 23 July 2013
Thanks both of you for the lovely review. Really pleased to see you have already re-booked to come back in September.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 21 June 2013

Having read the reviews on here there is nothing more to say about Eastgate Cottages other than have a look at the web-site. It 's a good one but better to see the cottages in the flesh. No web-site can do them justice. We have stayed at Eastgate cottages about 4 times now and keep going back for more, this time we stayed in Hartoft.
Four in a bed, on Channel 4 is sometimes watched in our house so we know what Questions to ask.
How was your welcome? 10 / 10. Elaine welcomed us with open arms and even our dog got a huge fuss. (He is an English Springer Spaniel so he did deserve it!)
How where your hosts? 10 /10. Very friendly and yet very professional. After the welcome we did not see anybody untill the end of the week, perfect, although we knew that Elaine and everyone else were not far away if there was any problems, which there wern't.
How clean was your cottage. 10 / 10. Absolutley spotless. This is where Kim & Agie learnt their trade.
How did you sleep? 10 / 10. The beds are the most comfortable we have ever slept in (Even our own) and really huge.
How were the facilitys? 10 /10. Everything you could ever want is there, even a BBQ.
How was Breakfast? 10 / 10. Being Self Catering there was none, but Pickering and the surounding area is full of decent farmshops, bakerys, butchers, grocers etc all brimming with excellent quality food, be it stick it in the oven and heat up, BBQ or cook it from scratch if you fancy. The Kitchens are fully equipped and dont worry about the washing up as there is even a dishwasher.
Would you stay again? You Bet.

Room Tip: There are no bad cottages but if you are not sure give them a ring.
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  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastgate Cottag... I, Front Office Manager at Eastgate Cottages, responded to this review, 23 July 2013
Thank you so much for the very extensive review. Loved the way it was written. We hope to see you again in the future, where perhaps you might try one of the other cottages working your way around our site.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Linton, null, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 June 2013

Been coming to Eastgate for about 20 years and still enjoy it !
Been in most of the cottages on the eastgate site and also Readman,our favourite at the moment is Ellerburn ,it's very spacious and although there are only two of us we are able to spread out !!
Just wish it wasn't such a long journey, but worthwhile !!!

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eastgate Cottages

Property: Eastgate Cottages
Address: 117 Eastgate, Pickering YO18 7DW, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Pickering
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #5 of 27 Speciality Lodging in Pickering
Price Range (Based on Average Rates): £
Hotel Class:4 star — Eastgate Cottages 4*
Number of rooms: 17
Official Description (provided by the hotel):
Nine holiday cottages situated in a private courtyard within walking distance of the market town of Pickering. Almost all have en suite facilities, ideal for couples traveling together and all have log fires perfect for winter breaks. Most cottages welcome pets. The cottages individually sleep 2-7. We are open all year for full week or short breaks. ... more   less 
Also Known As:
Eastgate Cottages Pickering, Yorkshire

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