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“Just perfect...”
5 of 5 bubbles Review of The White Swan Inn

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The White Swan Inn
Ranked #1 of 3 Hotels in Pickering
Certificate of Excellence
West Midlands
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Just perfect...”
5 of 5 bubbles Reviewed 6 October 2013

I'd been looking to stay in York but really didn't fancy your run of the mill chain hotel then came across the White Swan and struck gold!! Although its about a 40 minute drive from York its well worth it. We stayed in courtyard room 14 which was n 2 levels with the bottom floor consisting of a lounge area including roll top bath and separate bathroom which was wet room style with shower made for 2. The upstairs area was the bedroom with dressing table. The room had a mini bar (tho i thought the prices were a bit steep) as well as usual tea and coffee but also very yummy hand made biscuits!!! The inn is in the centre of the very pretty town of Pickering which has a few places to eat in the evening as well as many tea shops for the day time. We ate in the restaurant on one of our nights and the food was very nice. The breakfasts were very good and you were definitely set up for the day. I'd recommend that anyone staying here makes sure they read the a-z advice book in the room...very amusing!!! All the staff at the inn were extremely friendly and helpful making the whole weekend very relaxing which was wonderful. All in all a great place to stay!!!

Room Tip: Room 14 was just great !!!
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank milliemonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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648 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (182)
Date | Rating
  • English first
  • Any
English first
Stratford-upon-Avon, United Kingdom
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 6 October 2013

Very disappointing. Despite booking months in advance and having written confirmation the rooms we had booked were not available. To add insult to injury they tried to charge for the higher room rate. Not a good customer experience

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jed R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
replyman, Owner at The White Swan Inn, responded to this review, 6 March 2014
Thank you for review. I apologise unreservedly and we must accept that sometimes things just go wrong. We have recently taken on a brilliant new Head Receptionist and so hopefully mistakes like this will be kept to a minimum. Too late for you of course. Sorry.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 September 2013

An absolutely brilliant place for a last minute weekend away for the wife and me who were allowed to accompany Sid (officially the World's most excellent dog). He was very happy with his sofa - and even more impressed with the reaction he got in the bar. His dish of water arrived faster than my pint - but was no more welcome. The food, service, decor, are all first class - and the Full Englis breakfast even better than that, if that is possible. PIckering itself is a lovely quiet market town in the midst of some of the most beautiful countryside. I can't recommend this place highly enough - especially if you're looking for somewhere that is truly dog friendly.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, United Kingdom
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 29 September 2013

We stayed just one night here last week, but wished it could have been more. This is an old coaching inn with real character, and although it does not look particularly impressive from the street, inside it is a very well appointed small hotel with excellent staff. We had booked a superior room in the old part of the building and found ourselves with a comfortable sitting room as well as a large bedroom. The furnishings were far better than those in most hotels and the bed, though rather low, was large and comfortable. The evening meal was excellent - we had been advised to book a table well in advance and even on a damp Tuesday night in late September the restaurant was full, a very good sign. Meal are not cheap, but the quality is excellent. Breakfast equally good, with proper pots of homemade jams and marmalades on the table - none of your plastic sealed containers. The attention of the staff to every detail is worth a special mention - and everything done with a friendly smile. We will definitely return.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CM_29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ludlow, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 25 September 2013

As a couple we stayed for a four night-but-pay-for-three break mid September.

We had our whippet with us and so were accommodated in the Hideaway Rooms at the rear of the hotel. Parking was dead easy and there were no problems with finding a space. Consequently luggage transfer was a cinch!

The staff were very efficient and really must be well-motivated as early in the morning when taking the dog for a walk I was acknowledged in the street by one of the employees.

The room was warm and comfortable but some may find it too warm if settings are used on the room thermostat as one would at home but if it's reduced to say 15*C then the room is fine. The reason for this is that the 'stat is positioned only a metre from the floor rather than the 1.8m as is the norm.

Housekeeping was excellent with good supplies of tea and coffee etc.

The evening meals in the restaurant are very good, maybe a little pricey but at least what is served is top-quality. The Harrogate mineral water in a 750 ml bottle at £6-25 a bottle however is at the top-end and actually is more expensive then petrol but not as expensive as printer ink!

Our whippet was made welcome everywhere except for the main restaurant and we ate in the front parlour (with a good view of the street) instead with her.

WiFi access is challenging and where it's excellent in the old hotel (AFAIK), in the Hideaway rooms it was poor due to the fact that the Netgear 2 GHz antenna is mounted in a corner, low down, next to a wall and effectively shielded so that the radiation is attenuated. The public room known as "The Bothy" opposite to it is well-served and is the best spot.

We would certainly stay here again

Room Tip: The west facing Hideaway Rooms are away from the extract fan noise of the kitchen
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gee4oyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Consett, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 24 September 2013

We stayed at the White Swan after seeing its reviews and were not disappointed! We stayed in the hideaway rooms separate from the main hotel and parked right outside our room. The room was very modern and pristine. The bed was very comfortable and the only negative I could say, was that the room was very warm as it had the heating on when we arrived on Saturday. I think it was over 20 degrees outside! Despite having the window open all night and a portable fan turned on all night too, we were still a touch on the warm side. That set aside, we had a lovely time and a delicious full Yorkshire breakfast in the morning which was served by friendly staff. We will definately stay at the White Swan again.

Room Tip: Hideaway rooms are away from the main hotel and nice and quiet.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barbara t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taunton, United Kingdom
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 21 September 2013

Despite the best efforts of the weather to dampen our spirits, we had a great weekend in Pickering last week. We were fortunate enough to be upgraded to the Hideaway rooms (highly recommended!), were thoroughly spoiled by the young team, ate some terrific food in the cosy restaurant, and enjoyed the convivial chat in both the snug and the bar. Add to this the delights of Pickering town, the Yorkshire Moors and the steam trains that run from the pretty little station just down the road and you have a recipe for the perfect weekend.

Room Tip: Sorry - no pool or spa but I can't undo the rating. Just go, and go for a Hideaway room if possi...
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PerfidiousAlgernon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
replyman, Owner at The White Swan Inn, responded to this review, 28 November 2013
My first attempt to respond appears to be have been rejected by the great censor at TA. I merely quoted from Sweet Ermengarde to show off. Thanks for your continued support and hope we see you or you both soon.

Regards

Maude
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The White Swan Inn

Property: The White Swan Inn
Address: Market Place | North Yorkshire, Pickering YO18 7AA, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Pickering
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Pickering
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The White Swan Inn 3*
Number of rooms: 21
Official Description (provided by the hotel):
A warm and friendly Yorkshire welcome awaits you at this proper family run Inn. Next year will be our 30th at The White Swan and we have just about got things organised. From the moment you walk through the doors you'll feel at home. We aim to keep things simple and just let you relax ...Tom Parker Bowles reckons 'Every market town should have a White Swan' and the Daily Telegraph described us as 'God's own Country Pub' on a recent visit. If you read the reviews here you will get a flavour of what we are trying to do. We are an Inn with a lovely restaurant and 2 rosette food but not the plastic fine dining you find in many four star properties. Real food, real people, lovely rooms and great value for money.And by the way if you are not delighted I will give you your money back so long as you tell us at the time.Victor Buchanan - Owner ... more   less 
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Also Known As:
The White Swan Hotel Pickering
The White Swan Inn Pickering, Yorkshire

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