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Bay Strathmore Hotel
Ranked #3 of 11 Hotels in Morecambe
Sandbach, United Kingdom
Level Contributor
141 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Could do better”
3 of 5 bubbles Reviewed 1 July 2014

Good position, with lovely views across the bay. Our room was functional. Not great. Back view of fire escape, and a lot of noise from the residents of the hotel next door who were sitting out and also playing football. Bathroom did not have enough shelves or space in the shower for shampoo bottles, which then had to balance on the edge of the shower tray. It was nigh on impossible to drag the shower door to. The food was decent enough. Efficient service.. Breakfast was nice with a choice of cereals and fruit - BUT during our stay, out of the four of us none of us ever had a runny egg. We tried them all. Boiled, poached, fried - they were always hard, which spoiled the breakfast. We asked for the cream scones one afternoon,which were advertised on every table, only to be told they don't have them because there is no call for them, and there were no other cakes available either. On the last night there was no entertainment. There was also no TV and no music available. The girl did not know where the games were, or the cd's. All the guests were supposed to just sit there and spend a fortune on the extortionately priced drinks. Shearings are a large enough company to provide fairly priced beverages. Prices should not be compared to the area, but to other Shearing hotels, so that regular customers do know what to expect. This hotel does not seem to cater for it's guests and has an excuse for everything instead of sorting things out. Reception was poorly manned and when staff were in the back office they ignored you. They should look up and acknowledge you at least. We were also shouted to from the back office which meant we had to shout back. Very unprofessional.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Pixiep92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewPeacock, Front Office Manager at Bay Strathmore Hotel, responded to this review, 22 July 2014
Dear reviewer
I am surprised to read of your dissatisfaction with some elements of your holiday and take this opportunity to apologise for the dissatisfaction you feel.
As part of the Bay Hotels brand we use the same bar tariff and food menus as all other hotels in our group. Bar food is served daily including scones and biscuits though these can be very popular leading to low stocks on occasions. I apologise if this was the case during your stay.
The recent refurbishment of the bar lounge has meant the relocation of items such as games and again I apologise if staff were unable to find them during your stay.
I have investigated the points you raise and have ensured that staff will do better in the future.
Joanna Wilkinson
Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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350 reviews from our community

Traveller rating
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    63
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    6
See reviews for
48
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (148)
Date | Rating
  • English first
  • Any
English first
Lancaster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

I'd like to thank all of the staff at the Strathmore for their superb support of St John's Hospice's recent fundraising night. The Strathmore continuously support St John's as their charity of choice - this time providing us with a function room to host our After Dark 'Carry on Doctor' Murder Mystery Night.

The hotel served a delicious supper of 'hot pot & apple pie' for our guest to enjoy, with several vegan and vegetarian alternatives offered too.

It was a wonderful evening and we would like to take this opportunity to thank all at the Strathmore once again for their continued support.

We shall look forward to working with you again in the future.

Anna Scott
(Community Fundraiser for St John's Hospice)

Stayed June 2014, travelled with friends
Helpful?
4 Thank Anna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewPeacock, Front Office Manager at Bay Strathmore Hotel, responded to this review, 26 June 2014
Dear Anna

Thank you so much for your lovely feedback.
We are looking forward to planning our next joint fundraiser for the hospice.

Regards
Joanna Wilkinson, Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Littlehamptin Sussex
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 16 June 2014 via mobile

We went with Shearings Coach Trips on 8 day holiday Great bedroom number 101 overlooking the bay well worth the extra money all the facilities in the room and hotel were up to standard. As we were half board the breakfasts and evening meals were good with a nice selection to choose from.The only slight niggle was the bar prices which were exorbitant to say the least with beer at £3 /90 a pint a bit expensive for us pensioners. all in all venue.

Stayed June 2014, travelled as a couple
Helpful?
3 Thank jazz336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewPeacock, Front Office Manager at Bay Strathmore Hotel, responded to this review, 20 June 2014
Dear reviewer
I am so pleased to read you enjoyed your stay and particularly the recently refurbished standard plus twin room 101.
I shall pass on your compliments to chef and his kitchen team.
I’m sorry you were disappointed by bar pricing but our prices remain competitive for a hotel bar in the area and hope you will consider returning .

Regards

Joanna Wilkinson
Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancaster, United Kingdom
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 10 June 2014 via mobile

Another fantastic night with After Dark Murder Mystery.
A classic carry in theme, performed with real passion, from the cast.
Had a fabulous night with friends as always but this time we also raised some money for a wonderful cause St. John's hospice.
Staff really helpful and food was good .

  • Stayed June 2014
    • Location
    • Cleanliness
Helpful?
2 Thank Jacquishadowhunters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewPeacock, Front Office Manager at Bay Strathmore Hotel, responded to this review, 20 June 2014
Dear reviewer
Thank you for your review of the Murder Mystery event we recently held in aid of St Johns Hospice, our community project for 2014. A great night was had by all, including the staff, and i am so pleased to read your satisfaction.
I look forward to your return visit.

Regards
Joanna Wilkinson
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancaster, United Kingdom
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

Oh Matron!! What a fantastic night - After Dark were the usual 100% and created a right old 'Carry on! ' We worked hard to get the losers trophy - that made the night an extra laugh thanks Lee for writing up our efforts!! Anna from the hospice made a heart felt plea about fundraising after all that is what the night was all about so glad to be part of it. Thank you to the Strathmore my vegan curry was as good as any Indian restaurant I go to- really enjoyed it. Staff polite and efficient so a big well done all!!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank KAREN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewPeacock, Front Office Manager at Bay Strathmore Hotel, responded to this review, 9 June 2014
Dear reviewer

Thank you for your 5 star review of the function we held for St Johns Hospice, indeed a great charity and supported by the hotel as our community project.
We look forward to welcoming you back to your next event

Regards

Joanna Wilkinson
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rotherham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 1 June 2014

Had a lovely 4 night break at the Strathmore Hotel. We travelled by coach to the hotel. we upgraded our room to a sea view superior. My goodness we were not disappointed. The bedroom and bathroom were very modern, comfy and clean. We had fabulous views of Morecombe bay. The dining area was a little small, but the meals were excellent and our waiter Thomasz was very efficient, hard working and nothing was too much trouble for him. The bar staff Lee and Bobbi were very helpful as well. The hotel in places could do with updating. But overall we had a lovely break and would return again.

Room Tip: superior sea view room, costs a little bit more, but well worth it
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Gaynor P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewPeacock, Front Office Manager at Bay Strathmore Hotel, responded to this review, 3 June 2014
Dear reviewer

I have passed on your compliments to Tomasz, Lee and Bobbi and the housekeeping and kitchen teams.
As i write we are redecorating the lounge area and will be completing the next phase of bedroom refurbishments later in the year.
Thank you for your wonderful review of your superior view room.

Regards
Joanna Wilkinson
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
176 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

Spent a lovely weekend in Morcambe Bay at The Strathmore; a very pleasantly situated hotel just across the road from the promenade. The bay is absolutely fabulous and there is a wonderful view from the dining room in the hotel. Our twin room was large and spacious and quietly positioned to the rear of the hotel. It was extremely clean and had everything that we could wish for. However, it would benefit from an update in time which no doubt will be in the offing. The meals were lovely and perfectly cooked and served to us by Leon. He was delightful and always had a smile and a joke with us at meal times. We will definitely be back.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Trish P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewPeacock, Front Office Manager at Bay Strathmore Hotel, responded to this review, 23 May 2014
Dear reviewer

Thank you for your wonderful review of the hotel I am so delighted to read that we ticked so many boxes for your satisfaction.
Along with the stunning sea view from the hotel and flat position onto the promenade our staff are our biggest asset and they will be pleased to read your comments.

Regards

Joanna Wilkinson
Assistant manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bay Strathmore Hotel

Property: Bay Strathmore Hotel
Address: Marine Road East, Morecambe LA4 5AP, England
Phone Number:
Region: United Kingdom > England > Lancashire > Morecambe
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Morecambe
Price Range (Based on Average Rates): £
Hotel Class:3 star — Bay Strathmore Hotel 3*
Number of rooms: 46
Official Description (provided by the hotel):
Superbly located on the beautiful East Promenade of Morecambe, this hotel is in a great location overlooking the Bay and Lakeland Fells. The beautiful restaurant and cocktail bar is complemented by the stunning sea view across Morecambe Bay. The pleasant bar and lounges also have a great ambience in which to relax and enjoy the warm and friendly hospitality. The Strathmore benefits from a lift to all floors and there is plenty of parking available in the hotel car park which is located on the promenade. This hotel is close to many attractions and places of interest, but also offers the perfect base from which to explore the neighbouring Lake District and Lancaster. ... more   less 
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Also Known As:
Strathmore Hotel Morecambe

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