I have never written a review on here but this time felt compelled.
We have just returned from a really bad experience at El Matador. The steak, in fairness was very good, but our starter (tapas) had a chicken dish which was not cooked! Following this we asked and waited for a replacement which never came and neither did any form of apology. For a restaurant charging this sort of level we were really shocked.
When we mentioned this as we were about to pay the waitress was genuinely appalled and went to fetch the restaurant manager. After another long wait he eventually appeared and then gave an unconvincing apology and offered tried to fob us off with a drink.
Really disappointing and actually a pretty tacky restaurant appealing to people with more money than taste.
I would not go back in a million years.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.