Well ..where shall we start. We arrived on Monday 16th July; greeted by Sue who from the expression on her face didn't appear to know she had any guests arriving! Upon stepping into the building, there were drilling and hammering sounds, due to a leaky shower and we were told on numerous occasions, 'if we could buy a hotel all over again, we wouldn't buy an old building', ofcourse leaving us with a really pleasant feeling about our forthcoming stay there ..not! We were then shown the room, which was 'supposed to be a family room'. They told us that it would fit the three of us and our large dog! Room was small, cramped and the bathroom was horrible (in need of maintenance). The shower didn't have any pressure and we couldn't keep it at a constant temperature, they expected us to put our daughter in this shower as there was no bath (in a supposed family room), shower was taped up in various places, it was awful and untidy! Window in bathroom didn't open and there was no extractor fan. We were just lucky that we were also visiting family on our trip as we had to bath our daughter there every night! Towels were very few and it took me stripping the beds one morning just to get the sheets changed. A couple of days later, we had spilt a small amount of tea on the duvet cover and it was never changed again for the rest of the trip! We returned to the hotel one evening, ready for bed, to find that the bedroom window had been left open and due to the warmth outside, the room was full of flies! To the point where we had to ask for a hoover to clear the flies from the window. There was no apology and they offered no assistance. Breakfast was good but the water for tea/coffee was mingin' and left a scum on top of the water. The agreed price prior to visiting was £46 per night when we booked over the phone, but they charged us £50 per night upon leaving. We queried the price and she said this was the price of the 'supposed family room'. We were about to head in to say a final Goodbye before leaving, only to overhear Sue bad-mouthing us in the kitchen to her staff about us querieing the price of the room. Leaving a sour note to the end of our trip. Moral of the story: If you can't run a hotel, don't run one at all! We will never stay there again ..ever! Just warning all you people out there, avoid like the plague!
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