This hotel is beautifully located at the coast. Within 10 steps you're at the beach. Therefore, it's quiet and peaceful - definitely a plus. I slept really good for 3 nights.
However, I've never ever seen such a small hotel room in my life. I almost couldn't turn around. There was no space between window-bed-wall. It smelled like fish and the bathroom was extremely old & not very well cleaned.
Breakfast and dinner in the restaurant were good; the fish & chips in the bar were alright. However, the staff definitely need some training in service culture and friendly customer service.
Worst part of the whole stay: the WiFi - really bad reception. No connection at all in my room so I had to go down to the lobby / bar to be able to check my e-mails. After 10pm no way to get online. Many business men (and women) stay in this hotel; how are we suppose to work without WiFi???
Sorry but won't stay here again.
- Official Description (provided by the hotel):
- Situated on the seafront with breathtaking views across the North East coastline the Staincliffe Hotel has 20 luxury boutique bedrooms. This Victorian hotel also boasts a fine dining restaurant, cocktail and champagne bar, public bar, Grill Room steak restaurant, Function Suite, the Grand Ballroom and private walled gardens. After undergoing a massive refurbishment programme during winter 2009/2010 the Staincliffe Hotel is without doubt one of the northeast's premier venues! ... more less
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- Also Known As:
- Staincliffe Hotel Hartlepool