I have stayed twice in this hotel now due to family living in the area ! I was attending a wedding so was an easy choice ! Room as always clean comfortable but later that evening our loo broke,we did report it and after a mix up we were given a jug !!!! Not sure if we were to use it so used pulic ones ! Breakfast In Bed the next morning was cold and missing milk for cereal and loo still broken left not happy at all and did complain ! Received a call from manager hours later with regard to bein givin a jug to use as a toilet and have been given a free stay in top suite which have given to family normally a top hotel that cud not be faulted but this time a massive let down !!!
- Official Description (provided by the hotel):
- The Hillcarter Hotel is situated in the centre of Hartlepool directly opposite the railway station, ideally placed for both business people and visitors to the area, with close proximity to the marina, the award winning Historic Quay and local multiplex cinema. ... more less
- Reservation Options:
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- Also Known As:
- Hillcarter Hotel Hartlepool