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“No handpull” 4 of 5 bubbles
Review of Hillcarter Hotel

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Hillcarter Hotel
Ranked #5 of 9 Hotels in Hartlepool
Kelso, United Kingdom
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“No handpull”
4 of 5 bubbles Reviewed 16 November 2012

This is not an easy hotel to find, despite being a large imposing building in Hartlepool high street. The room punched way above its price, even in November. Beautifuly decorated with good quality dark wood furniture and well finished bathroom. The bar area is huge and very modern, but without any decent ale, or 'handpull' as it is known in this area!

Room Tip: Most rooms face the high street or an adjacent street. Room 24 has great views up the high street to...
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  • Stayed November 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank williamawilkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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123 reviews from our community

Traveller rating
    44
    44
    20
    12
    3
See reviews for
22
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27
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Elgin, United Kingdom
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 14 October 2012

Have just returned from 3 week stay at Hillcarter. Excellent hotel, clean with brilliant staff. Couple of functions over the weeks but never really bothered by noise. Breakfast great, bar prices more than reasonable.

Room Tip: 8 excellent double, 3 double with single and 16 lads pad! Do not expect a good view from any of them...
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  • Stayed October 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank scott s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 4 October 2012

This is the first time I have stayed at The Hillcarter Hotel. I would highly recommend this to everybody who want to stay in Hartlepool. The hotel is about 200 yards from train station and 15 mins from Hartlepool football ground. The breakfast is brilliant and the customer service second to none. The room we stayed in ( 23 ) was a very very comfortable room with a great view looking out to sea.
There is a Wetherspoons pub (The Ward Jackson ) only 250yds away.
I would not think twice about staying there again. Excellent stay over.

Room Tip: Third floor number 23 is great. It will sleep a family of 4.
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  • Stayed October 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TonyDawnP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midlands UK
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 October 2012

All my children and their children stayed at the Hillcarter Hotel in Hartlepool end of September '12. I have only praise for the hotel staff and the rooms. On arrival we were immediately offered a Z bed for my grand daughter. The staff bent over backwards to make our stay comfortable. Breakfast was good, plenty of variety with juices and cereals, full English with toast etc. Would definitely stay again.

Room Tip: As there are 2 clubs in the hotel ask to stay the furthest away as the noise will travel
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  • Stayed September 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank VivianneMidlandsUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somerset, United Kingdom
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 27 September 2012 via mobile

We booked the Hillcarter, as the wedding we were attending was there, and all other hotels were fully booked due to the Great North Run. For 3 of us for 2 nights £110 was a very good price. we were warned about he noise, but in all honesty, the room we were in was fine.
The staff were all pleasant and helpful. Check in was simple. The room was fine for 2 nights, a double and single for our daughter, but not too much space . The bathroom was spacious & clean. Just one thing, plastic sheets over the mattress!!! Is there any need, we took ours off.
Breakfast was basic, edible and you could have as much as you like.

All in all an ok stay in an ok hotel.

Stayed September 2012, travelled with family
Helpful?
1 Thank Ianrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 22 September 2012

I have stayed twice in this hotel now due to family living in the area ! I was attending a wedding so was an easy choice ! Room as always clean comfortable but later that evening our loo broke,we did report it and after a mix up we were given a jug !!!! Not sure if we were to use it so used pulic ones ! Breakfast In Bed the next morning was cold and missing milk for cereal and loo still broken left not happy at all and did complain ! Received a call from manager hours later with regard to bein givin a jug to use as a toilet and have been given a free stay in top suite which have given to family normally a top hotel that cud not be faulted but this time a massive let down !!!

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank steph c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
northeast england
Level Contributor
96 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 17 September 2012

we booked a room to stay overnight as our son was married on the friday afternoon. our welcome was good, the receptionist personable. we had a bedroom on the second floor, over the reception entrance. The room was quite large, the bed comfortable, but no air con, the only choice is to use an open single glazed window, which is unfortunate, as over the weekend, the area around the hotel is a mecca for drinkers and revelers...and gets very busy, and very noisy. We had however been warned about this after booking, via a phone call...however was totally shocked at the noise levels, all night long, disturbing my sleep.The breakfast was ok, but seem`d a marked abcense of staff....you were left to your own devices...

Room Tip: the rooms at the rear of the hotel, would probably be a little quieter....
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  • Stayed September 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank bliscoe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hillcarter Hotel

Property: Hillcarter Hotel
Address: 31-32 Church Street, Hartlepool TS24 7DH, England
Region: United Kingdom > England > Durham > Hartlepool
Amenities:
Bar / Lounge Room Service Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Hartlepool
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hillcarter Hotel 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
The Hillcarter Hotel is situated in the centre of Hartlepool directly opposite the railway station, ideally placed for both business people and visitors to the area, with close proximity to the marina, the award winning Historic Quay and local multiplex cinema. ... more   less 
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Also Known As:
Hillcarter Hotel Hartlepool

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